NHS
Records Reviewer and Digital Archive Assistant
This job is now closed
Job Description
- Req#: M9912-25-0021?language=en&page=579&sort=publicationDateDesc
- Ability to work as a team member and autonomously
- The ability to assimilate and assess large amounts of information quickly
- Excellent attention to detail and observational skills
- Excellent report writing skills
- Good verbal and written communication skills
- Ability to maintain relationships with internal and external stakeholders
- Responsible for undertaking the review of the organisations records to ensure that NHSR complies with the Public Records Act (PRA). The PRA requires NHSR to identify and select records for permanent preservation of information of historical value and to ensure their transfer into the custody of TNA.
- Identifying any records that are sensitive, and which should not be released to the public prematurely. Then disposing of files in accordance with the authorised decisions of the Records Officer and Analyst.
- Responsible for maintaining and controlling the physical assets in the office, providing an onsite support service to business areas every Tuesday and Thursday. Entailing monthly audits of the library and two-three cabinets managed by the team and a monthly visit to the offsite storage provider. Producing reports after each audit and visit to the required standards, for the Information Manager.
- Supporting business areas with their archived digital records management. Promoting best practise, supporting with retention and providing advice and analysis on the different business areas digital archives. Producing reports where required to the Records Officer and Analyst on the digital archives.
- Also, providing admin support to the team by being responsible for the records management group mailbox, managing the transparency work and supporting with SharePoint.
- Degree and/or specialist records management (e.g. CILIP) knowledge or experience acquired through formal education and theoretical experience
- Good communication skills, verbal and written including document writing
- Proficient IT skills and ability to use Microsoft Office packages (ie Outlook/Word/Excel/PowerPoint)
- Ability to read and analyse large amounts of information quickly, while still being able to identify the sensitivities
- Using own judgement to make difficult decisions.
- Ability to build good working relationships with a wide range of people both internally and externally
- Ability to plan, whilst organising and managing your own workload
- Degree and/or specialist records management (e.g. CILIP) knowledge or experience acquired through formal education and theoretical experience
- Good communication skills, verbal and written including document writing
- Proficient IT skills and ability to use Microsoft Office packages (ie Outlook/Word/Excel/PowerPoint)
- Ability to read and analyse large amounts of information quickly, while still being able to identify the sensitivities
- Using own judgement to make difficult decisions.
- Ability to build good working relationships with a wide range of people both internally and externally
- Ability to plan, whilst organising and managing your own workload
- Degree educated or equivalent experience in a policy, public affairs or communications role
- Degree educated or equivalent experience in a policy, public affairs or communications role
Job summary
NHS Resolution is a not-for-profit part of the NHS working for health care providers to resolve claims fairly and to share learning across the NHS and beyond. We provide a supportive environment for our staff with specialist training and the opportunity for personal development.
Ensuring we continue to have the right people, in the right roles with the right behaviors with access to the right opportunities, exposure, stretch and development to deliver an effective service is crucial.
We are therefore recruiting a Records Reviewer and Digital Archive Assistant to join the Knowledge and Information Management Team on a permanent basis.
This exciting role will be responsible for undertaking the review of NHSR records to ensure that NHSR complies with the Public Records Act. The main responsibility is to conduct The National Archives (TNA) records review process and assist teams with their Digital Archives.
In addition to having basic knowledge and understanding of records management, and excellent organisational skills you will need to demonstrate the following competencies:
Main duties of the job
Please see the attached a Job description for more information.
About us
We are NHS Resolution, an arms length body operating under the Department of Health and Social Care. At our core, we specialise in claims management, dispute resolution, and knowledge sharing within the NHS. Our purpose is to provide expertise to the NHS to resolve concerns fairly, share learning for improvement and preserve resources for patient care.
Date posted
28 April 2025
Pay scheme
Agenda for change
Band
Band 5
Salary
£29,970 to £36,483 a year
Contract
Permanent
Working pattern
Full-time
Reference number
000132
Job locations
London/Hybrid
London
Greater London
E14 4PU
Job descriptionJob description
Job responsibilities
What were looking for:
At NHS Resolution (NHSR), we pride ourselves on recruiting talented individuals from a wide array of professional backgrounds. While many of our team members come from the NHS, we also welcome expertise from insurance companies, legal firms, technology sectors, and everything in between.
Our commitment to diversity means we value the unique perspectives and experiences that individuals from all walks of life bring to our organisation. By fostering an inclusive environment, we ensure that our team reflects the rich diversity of the communities we serve.
To assess your suitability for this role with consideration to the job description and person specification a range of assessment activities will form part of the selection process. This will include:
A written assessment will form part of the selection process and may be used for further shortlisting. The written assessment will be undertaken in the week commencing 19/05/2025.
Interviews and further assessments will be held either via conference call/video based interaction or in person in our London office. The interview date will be in the week commencing 26/05/2025 and will be used to assess knowledge, skills and competency.
We have been granted permission to use the Employment Service's "Positive about Disabled People" symbol. Any applicant with a disability who meets the minimum specification for the post as set out in the person specification is guaranteed an interview.
We do not pay or reimburse expenses for attending interviews.
Please note: If you require a Visa to work in the UK, NHS Resolution is currently unable to support any sponsorship requests.
Job responsibilities
What were looking for:
At NHS Resolution (NHSR), we pride ourselves on recruiting talented individuals from a wide array of professional backgrounds. While many of our team members come from the NHS, we also welcome expertise from insurance companies, legal firms, technology sectors, and everything in between.
Our commitment to diversity means we value the unique perspectives and experiences that individuals from all walks of life bring to our organisation. By fostering an inclusive environment, we ensure that our team reflects the rich diversity of the communities we serve.
To assess your suitability for this role with consideration to the job description and person specification a range of assessment activities will form part of the selection process. This will include:
A written assessment will form part of the selection process and may be used for further shortlisting. The written assessment will be undertaken in the week commencing 19/05/2025.
Interviews and further assessments will be held either via conference call/video based interaction or in person in our London office. The interview date will be in the week commencing 26/05/2025 and will be used to assess knowledge, skills and competency.
We have been granted permission to use the Employment Service's "Positive about Disabled People" symbol. Any applicant with a disability who meets the minimum specification for the post as set out in the person specification is guaranteed an interview.
We do not pay or reimburse expenses for attending interviews.
Please note: If you require a Visa to work in the UK, NHS Resolution is currently unable to support any sponsorship requests.
Person SpecificationPerson Specification
Qualifications
Essential
Qualifications
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
NHS Resolution
Address
London/Hybrid
London
Greater London
E14 4PU
Employer's website
Employer details
Employer name
NHS Resolution
Address
London/Hybrid
London
Greater London
E14 4PU
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.