• Job Description

  Req#: 809975

  Requisition No: 809975

  Agency: Children and Families

  Working Title: RECORDS TECHNICIAN OPS - 60955439

  Position Number: 60955439

  Salary: $15.75 -$17.33 per hour

  Posting Closing Date: 01/22/2024

  The Florida Department of Children and Families (DCF) is the state of Florida’s social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, childcare providers, human trafficking and public assistance. The agency’s mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

  Within DCF, the Substance Abuse and Mental Health (SAMH) Program office is recognized as the single state authority for substance abuse and mental health services. The Office of SAMH is statutorily responsible for the planning, evaluation, and implementation of a comprehensive statewide system of care for the prevention, treatment, and recovery of children and adults with serious mental illnesses or substance use disorders.

  Northeast Florida State Hospital (NEFSH) is a 613-bed, licensed mental health treatment facility that provides person-centered services to adults suffering from severe and persistent mental illness. The hospital, located in Macclenny, was established in 1959 and is the largest state operated civil treatment facility.

  NORTHEAST FLORIDA STATE HOSPITAL IS A TOBACCO FREE FACILITY.

  TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION.

  This is a highly responsible and professional position that will serve as a Records Technician OPS at the Northeast Florida State Hospital. This position will collaborate with each section within the state facilities and be required to use independent judgement, take initiative in carrying out duties and responsibilities and should be extraordinarily detail oriented.

  Specific Duties and Responsibilities include:

  • This is a responsible position that requires independent judgement and decision making assigned to the Medical Services Department of a large mental health treatment facility. To ensure customer satisfaction and management excellence the incumbent in this position must maintain a working knowledge of the hospital's mission statement, vision, values, long term strategic objective (LSOs), annual business objectives (ABOs) organizational structure and NEFSH operating procedures relevant to the assigned duties and responsibilities.
  • Assists the psychiatrists with obtaining informed consents, emergency treatment orders (ETO), and court authorization for the use of psychotropic medication in accordance with NEFSH OP 14-06-01 and CFOP 155-1.
  • Types all correspondence associated with the above processes and monitors the receipt of completed informed consents and court orders.
  • Notifies the Hospital Attorney’s Office, Medical Executive Director’s Office, and the Pharmacy Department when verbal informed consent or ETO is received.
  • Ensure the informed consent worksheets, certified mail receipts and completed informed consents are correctly filed.
  • Conducts quantitative, monthly reviews to determine completeness, accuracy, and conformance with hospital requirements and state and federal regulations that relate to both the provision of Medical Executive Director, Chief of Primary Care Services, or their designee as needed/requested.
  • Provides monthly reports of audits and deficiencies to the Government Operations Consultant I for Medical Services.
  • Sorts and accurately files paperwork related to the informed consents and ensures that they reach the Health Information Services department to be filed in the drop files.
  • Maintains and tracks records to ensure accuracy and timely completion.
  • Maintains the Informed Consent drive to ensure accuracy and organization.
  • Works in collaboration with the Quality Improvement and Medical Records departments on behalf of the Medical Services division to ensure accuracy and completeness of the informed consent process as specified in the hospital’s policies and procedures.
  • Assists in the Medical Scheduling office as needed.
  • Performs other duties as needed.

  Knowledge, Skills and Abilities required for the position:

  • Knowledge of the principles and techniques of effective communication.
  • Knowledge of the methods for organizing and presenting data.
  • Ability to conduct meetings and to make presentations.
  • Ability to collect, record and analyze data relating to records or operational procedures.
  • Ability to utilize problem-solving techniques.
  • Ability to prepare reports.
  • Ability to make decisions in a timely manner.
  • Ability to understand and apply applicable rules, regulations, policies and procedures.
  • Ability to plan, organize and coordinate work assignments.
  • Ability to communicate effectively.
  • Ability to establish and maintain effective working relationships with others.
  • Ability to complete training in MANDT (aggression control techniques), CPR, and Infection Control.
  • Ability to work more than 40 hours a week and irregular schedules.

  Minimum Qualifications:

  • A high school diploma or its equivalent and three years of clerical experience.
  • College education from an accredited institution can substitute at the rate of 30 semester or 45 quarter hours for each year of the required experience.

  Preference will be given to applicants who have:

  • Experience in Microsoft Office (Excel, Word, Outlook, etc).

  Benefits of Working for the State of Florida:

  Working for the State of Florida is more than a paycheck. The State’s total compensation package for Other Personal Services (OPS) employees features a highly competitive set of employee benefits including:

  • State Group Insurance coverage options (for OPS employees who are reasonably expected to work 30 hours or more per week on average), including health, life, dental, vision, and other supplemental insurance options;
  • Savings & Spending Accounts;
  • 401 (a) FICA Alternative Plan administered through VALIC
  • And more!

  For a more complete list of benefits, visit www.mybenefits.myflorida.com

  
  DCF EMPLOYMENT DISCLOSURES

  US CITIZEN REQUIREMENT Only US citizens and lawfully authorized alien workers will be hired.

  SELECTIVE SERVICE SYSTEM REGISTRATION All selected male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS). Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website: http://www.sss.gov .

  RETIREE NOTICE If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you required to repay all benefits received depending upon the date of your retirement.

  BACKGROUND SCREENING It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

  The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

  Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

  The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

• About the company

  Florida (/ˈflɒrɪdə/, Spanish pronunciation: ) is a state located in the southeastern region of the United States.

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