• Job Description

  Req#: 9391

  Overview

  We are seeking an enthusiastic and customer-focused Recreation Attendant to join our team in beautiful Islamorada! This role is perfect for someone who loves the outdoors, enjoys interacting with guests, and has a strong understanding of watersports safety—specifically for kayaks, paddleboards, and the Hobie Wave catamaran.

  As a Recreation Attendant, you will be responsible for assisting guests with watersports rentals, ensuring safety protocols are followed, maintaining beach, pool and equipment areas, and creating a welcoming and fun environment.

  Responsibilities

  • Greet guests warmly and provide exceptional customer service.

  • Assist guests with selecting and launching kayaks, paddleboards, and the Hobie Wave.

  • Explain basic paddling and sailing techniques, ensuring guests feel comfortable and confident.

  • Offer tips on local water conditions, marine life, and recommended paddling/sailing routes.

  • Engage with guests throughout their experience, checking in on their needs and providing friendly conversation.

  • Promote resort activities, excursions, and safety regulations in a professional and enthusiastic manner.

  • Assist at times with guest luggage, food running and trash and laundry bags when necessary

  • During slower times assist the landscaping team with property beautification

  Watersports Safety & Supervision:

  • Ensure all guests understand and follow safety procedures before launching.

  • Conduct pre-rental safety briefings, including how to properly use equipment, navigate local waters, and what to do in emergencies.

  • Monitor guests on the water, keeping an eye out for overdue returns, weather changes, or distress signals.

  • Assist with capsizes and self-rescue techniques, particularly for the Hobie Wave.

  • Enforce life jacket policies, ensuring all guests wear PFDs when required.

  Equipment Maintenance & Watersports Operations:

  • Set up, clean, and organize the pool areas, beach area, kayaks, paddleboards, and Hobie Wave each day.

  • Inspect equipment for damage, wear, and proper function; report or repair as needed.

  • Assist with organizing pool and beach furniture setup, maintaining a clean and inviting environment. Including trash and dirty towel removal

  • Keep track of rental inventory and logs, ensuring all equipment is returned in good condition.

  Qualifications

  • Experience in watersports, sailing, lifeguarding, or hospitality preferred.

  • Strong swimming ability and comfort in open water preferred

  • Knowledge of kayak, paddleboard, and Hobie Wave sailing techniques preferred

  • Excellent communication and customer service skills.

  • Ability to work outdoors in various weather conditions.

  • CPR/First Aid Certification (or willingness to obtain).

  • Ability to lift 50 lbs+ (kayaks, paddleboards, etc.).

  #LI-onsite

• About the company

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