Location

Omni Bedford Springs Resort & Spa

Join our award-winning team of associates at the luxurious and exquisite Omni Bedford Springs Resort & Spa. More than just a sought-after destination for travelers worldwide, the Omni Bedford Springs Resort & Spa flawlessly combines a rich history and historic charm with all of the modern conveniences one would expect from a four-diamond hotel property. The Omni Bedford Springs Resort & Spa offers unparalleled service and amenities to thousands of travelers each year. Our Omni Bedford Springs Resort & Spa associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Bedford Springs Resort & Spa may be your perfect match.

Job Description

To provide a warm, welcoming, aesthetically pleasing atmosphere while exceeding guest expectations by providing professional activity and recreation assistance and facilitation.

Responsibilities

Essential Functions:

• Report to work on time an in uniform when scheduled
• Enthusiastically greet and converse with guests
• Promote all programs - including daily activities, just for families, and holiday programs
• Maintain clear communication with essential departments
• Actively participate in the assurance of the safety and fun of all programs
• Assist with general resort duties as assigned
• Treat everyone, managers, associates and guests with courtesy and respect at all times
• Become efficient with the Point of Sales and reservation system,
• Assist with routine cleaning of all recreation areas and equipment (sweeping, mopping, picking up, organizing and keeping track of inventory)
• Cross utilize in all areas of recreation when scheduled to do so
• Complete daily checklists in their entirety
• Properly complete recreation waiver

Hotel Specific Essential Functions:

• Outdoor Activity Coordinator – Primary Function
  • Working with supervisors and managers to ensure all activities are confirmed and guides are arranged
  • Inspecting that all equipment is in working order and any incidences or broken equipment is reported to management
  • Washing and putting away any equipment that was used throughout the day

• Programming
  • Provide quality programming to all guests
  • Monitor ways to improve current programming
  • Innovate new programs with manager
  • Execute events with supervisors and managers
  • Function as guide or within store daily
  • Ensure trails are clear and equipment is in working order prior to tours beginning

• Vehicle Maintenance
  • Communicate any damages or necessary maintenance to supervisors and managers
  • Maintaining any equipment that can be fixed such as fishing rods, basic equipment, etc.
  • Washing outdoor equipment and machinery as deemed necessary by manager
  • Monitoring for service lights or notices on motorized equipment

• Tour Guide
  • Learn all areas of the tours offered through this department
  • Become efficient in riding a Segway, operating a UTV, and running an archery program
  • Efficiently react in a first responder way to accidents, injuries, and safety by using first aide
  • Learn facts about property in the nature and historical sense in order to teach guests during tours

• Deck Attendant
  • Using a hose, rinse off the deck space daily
  • Monitor the cleanliness of the deck space
  • Organize the lounge chairs in an orderly fashion
  • Maintain the lounge chairs with weekly cleaning
  • Maintain the equipment used to clean the deck
  • Update the details of the weather board (sunrise, sunset, temperature, etc)
  • Respectfully assist guests
  • Assist in maintaining the cleanliness of the information huts
  • Responsible for setting the umbrellas up
  • Collect deck litter and remove full trash bins
  • Appropriately organize the towels in the huts as needed

• Retail Store
  • Properly check in and out guests
  • Provide property-wide information to all guests
  • Properly fill out and file recreation waivers
  • Greet guests immediately with undivided attention
  • Up sell retail items
  • Promote activities
  • Maintain the cleanliness of Tally Ho and other areas utilized by Recreation department

• Group Recreation
  • Plan and implement agendas, activities, children's camps, etc
  • Work closely with Manager, Supervisors and other associates
  • Independently run programs
  • Professionally represent the department and be a professional point person for group contacts

Officiate tournaments

Qualifications

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com