• Job Description

  Req#: 285861

  Job Details

  Job Location: Administration - 1345 River Bend Drive Suite 200 - Dallas, TX

  Position Type: Full Time

  Education Level: High School Diploma

  Salary Range: Undisclosed

  Travel Percentage: Travel within DFW Metroplex

  Job Category: Human Resources

  Description

  Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying.

  Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare’s Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state.

  The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve.

  The Recruiter role is responsible for the overall recruitment efforts, participating and implementing talent acquisition strategies to support the growth and the success of the organization. The Recruiter will research, develop, and implement effective recruiting and staffing strategies to attract a diverse pool of qualified and capable talent for the organization. This role is also responsible for developing effective retention activities as well as support and foster a positive image for the organization.

  Essential Duties and Responsibilities

  The essential functions listed here are representative of those that must be met to successfully perform the job.

  Manage full life cycle recruitment for a moderate to high volume of positions across supported divisions, ensuring alignment with the EEOC, organizational policies, and other governing entities. This includes:

  • Intake Calls: Consult with hiring managers to thoroughly understand the roles to be filled and define the profiles of ideal candidates.
  • Pre-screening: Review and assess applicants’ education, experience, training, and other qualifications to determine their suitability for the role.
  • Sourcing: Actively seek and engage active and passive candidates through ATS and various job boards, encouraging them to apply.
  • Phone Screening: Conduct initial phone screenings, document all communications, and verify employment eligibility.
  • Interview Coordination: Schedule and organize interviews, coordinating with interviewers or panels as needed.
  • Hiring Consultation: Partner with hiring managers throughout the interview process to provide insights and recommendations per Metrocare’s Talent Acquisition Service Level Agreements and other company resources.
  • Offer Management: Prepare and process job offers, including the creation of offer letters/packages.
  • ATS Management: Update candidate profiles in the ATS in real-time, including conversation notes, interview status, and other relevant details.
  • Onboarding Assistance: Gather necessary paperwork, conduct reference checks (depending on division support), and assist Onboarding Coordinators with the next steps.
  • Communication: Collaborate with the Internal Employment team to discuss retention outcomes.
  • Attend hiring events that may occur during or outside of normal business hours.

  Specialized Scope of Work may include one of the following:

  Documentation and Reporting:

  • Assist with documentation, such as SOP revisions/creations, and coordinate referral bonus reporting.
  • Create and maintain accurate recruitment records and reports to track key metrics, ensuring data integrity.
  • Review and co-audit recruitment processes and documentation for compliance and continuous improvement opportunities.
  • Provide backup support for the Recruiting Manager by assisting with reporting and/or offer related approvals when needed, ensuring continuity and accuracy in these functions.

  Sourcing:

  • Serve as a dedicated sourcing recruiter for hard-to-fill roles and maintain a pipeline of potential candidates.
  • Develop and implement sourcing strategies to identify and attract top talent for specialized positions.
  • Build and maintain relationships with industry professionals and passive candidates to ensure a steady pipeline of qualified applicants.
  • Collaborate with academic institutions and ACER to strengthen employer branding and establish long-term partnerships for ongoing talent sourcing.

  College/Career Fair Coordination:

  • Assist with managing college job boards and coordinating participation in college and career fairs.
  • Co-lead career fairs, including logistics, marketing, and on-site coordination to maximize talent acquisition opportunities.
  • Ordering collateral items for career fair needs
  • Performs other duties as assigned.

  Competencies

  The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job.

  • Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws.
  • Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills.
  • Demonstrate high ethical standards in all professional relationships within the organization and outside of it.
  • Independent judgment and decision-making skills.
  • Ability to function independently in a multi-task environment, as well as part of a team
  • Strong planning, multi-tasking, and organizational skills
  • Proven presentation and facilitation skills
  • Positive attitude, adaptability, flexibility, and general enthusiasm for the organization and its mission
  • Commitment to work scheduled hours of the position with flexibility to adapt to the changing needs of the business
  • Ability to maintain a high level of confidentiality
  • Ability to consistently demonstrate and exemplify the organization's core values.

  Qualifications

  Education and Experience

  • Bachelor’s degree in human resources or a related field, along with a minimum of three (3) years of experience managing all stages of the recruitment process, including job posting, sourcing, selecting, interviewing, and hiring; or an equivalent combination of education and relevant experience.
  • Internal applicants will be considered with a minimum of two (2) years of experience managing aspects of the recruitment process, or equivalent internal experience in talent acquisition or human resources, plus an equivalent level of education.
  • Experience recruiting in Behavioral or Mental Healthcare is required.
  • High-volume recruiting experience is preferred.
  • Familiarity with multiple Applicant Tracking Systems (ATS), preferably Paycom and Workday.
  • Experience using various job boards and sourcing platforms, including LinkedIn Recruiter.
  • Knowledge of hiring laws, regulations, and best practices.
  • Bilingual in Spanish is a plus, but not required.

  Mathematical Skills

  • Ability to calculate simple figures and amounts to accurately report data on training, recruiting, attrition and other HR areas.
  • Basic math skills required.

  Reasoning Ability

  • Ability to apply common sense understanding to carry out simple one or two-step instructions.
  • Ability to deal with standardized situations with only occasional or no variables.
  • Excellent interpersonal skills with good negotiations tactics.
  • Proactive and independent with the ability to take initiative.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Proficient with or the ability to quickly learn applicant-tracking software or other recruitment systems.
  • Critical-thinking skills
  • Problem-solving skills
  • Analytical Thinking:
  • Strategic Reasoning
  • Judgment and Insight
  • Attention to Detail
  • Adaptability

  Computer Skills

  • Intermediate level of MS Office Suite (Word, Excel, PowerPoint, Access).
  • Advanced Applicant Tracking System knowledge and experience.
  • Ability to learn other systems as needed.
  • Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint).
  • Ability to utilize Internet for resources.

  Certifications, Licenses, Registrations

  • Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain Texas Driver License within three (3) months of employment.
  • Liability insurance required if employee will operate personal vehicle on Center property or for Center business. Must be insurable by Center’s liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record.
  • Recruitment or HR related certifications are a plus, but not required.

  Metrocare couldn’t have a great employee-first culture without great benefits. That’s why we offer a competitive salary, exceptional training, and an outstanding benefits package:

  • Medical/Dental/Vision
  • Paid Leave
  • Paid Holidays
  • Employee Assistance Program
  • Retirement Plan, including employer matching
  • Health Savings Account, including employer matching
  • Professional Development Allowance up to $1500 per year
  • Bilingual Stipend – up to 6% of the base salary
  • Many other benefits

  Equal Employment Opportunity/Affirmative Action Employer

  Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serves while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free.

  No Recruitment Agencies Please

  Qualifications

  
  

• About the company

  Metrocare is changing minds! We are North Texas' leading nonprofit dedicated to helping people with mental illness, developmental disabilities, and severe emotional problems live healthier lives. The primary disorders treated by Metrocare include depre...

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