• Job Description

  Req#: R4675

  At AQA, we’re committed to advancing education and we’re committed to our people. As the largest provider of academic qualifications in the UK, we mark over seven million GCSEs and A-levels each year and it’s our people who make this happen.

  Recruitment Administrator

  Guildford

  Hybrid

  Salary: £24,089 - £25,840

  Looking for a new opportunity that can help you develop in the world of recruitment and HR? We are seeking a highly organised and detail orientated Recruitment Administrator to join our team based in Guildford.

  Whilst previous recruitment experience is not required this position will play a crucial role in supporting AQA’s recruitment process, ensuring a seamless experience for both candidates and hiring managers.

  Key Responsibilities

  • Provide primary administration support to the Recruitment Team, including the tracking of candidate applications, dealing with queries, processing applications and supporting the end to end application process.
  • Organise and set up of virtual and face to face interview rooms and assessments for interviewees
  • Produce statistics on campaign conversion rates, applicant volumes and conversion ratios and maintain a suite of reports to assist with the planning and evaluation of recruitment activity.
  • Assist with the production of procedure guidance files, templates, PowerPoint presentations to support the recruitment team and formatting of all documentation to ensure brand compliance.
  • Set up, maintain and update records and management information electronically, where possible, using the appropriate systems (Workday, HUB)

  In order to be successful in this role you will have:

  • Strong skills in attention to detail
  • Effective communication skills, both oral and written
  • A positive and solution orientated attitude
  • Ability to develop effective working relationships within the team and more widely
  • Ability to work to tight deadlines and prioritise a variety of work demands
  • Strong IT skills in Microsoft Outlook, Word, Excel, PowerPoint and main computing systems
  • Experience of office procedures and practices ideally in a HR/training context

  What’s in it for you:

  At AQA we recognise our employees' contribution and in return we are proud to offer an extensive reward and benefit package.

  This includes:

  • 25 days' annual leave rising to 30 days with service, plus all Bank Holidays and additional Christmas office closure
  • Flexible working environment and professional and personal development at your fingertips.
  • 35 hour working week
  • Excellent contributory pension (6% - 11.5% dependent on employee contribution)
  • Life assurance, BUPA PMI and Health Cash Plan
  • Enhanced maternity/paternity scheme

  What next?

  If the role looks of interest and you would like to apply, please do so via our portal.

  We are reviewing applications as they come through and reserve the right to close this role early.

  Recruitment Agencies

  We have a preferred supplier list (PSL) in place.

  Unsolicited CVs will be treated as a gift. We will not be subject to or liable under your terms and conditions for agency fees.

  Full Job Description

  Summary

  To provide clerical and administrative support to the relevant recruitment team ensuring every candidate has a positive experience of the AQA brand.Key responsibilities
  Organise and support the work of the recruitment team associated with any of the following:
  candidate applications
  new starter documentation
  interview and assessment of candidates
  management information and reporting
  recruitment fairs and promotional activity
  first-line support for candidate and hiring manager telephone and email enquiries.
  
  Provide primary administration support to the Resourcing Consultant and Advisors, including the tracking of candidate applications, dealing with queries, processing applications and supporting the end to end application process, including collating and scanning right to work documents. Assist with placing of advertisements on job boards, updating web and hub recruitment content, liaising with external suppliers, advising when credits are running low on job boards. Organise and set up of virtual and face to face interview rooms and assessments for interviewees, meet and greet candidates on arrival / oversee the smooth running of virtual interviews and log and record assessment and interview documentation. Produce statistics on campaign conversion rates, applicant volumes and conversion ratios and maintain a suite of reports to assist with the planning and evaluation of recruitment activity. Produce department planners, visio planners of resourcing activities and daily updates on the recruitment white board for recruitment activity. Assist with the production of procedure guidance files, templates, PowerPoint presentations to support the recruitment team and formatting of all documentation to ensure brand compliance. Assist with the administration of recruitment fairs, events and promotional activities supporting the talent attraction for internal recruitment. Set up, maintain and update records and management information electronically, where possible, using the appropriate systems (Workday, HUB). Provide support for the recruitment team, including arrangements for travel, meetings and other administrative activities. Support the wider People Group in line with flexible working arrangements, as required. Plan, prioritise and carry out all tasks methodically, keeping accurate and up-to-date electronic records and files. Work unsupervised and take initiative in taking tasks forward, wherever possible and appropriate. Work collaboratively with colleagues within the recruitment team and in other departments across all AQA offices. Deliver a high level of professional customer service in response to all requests or queries from internal and external customers and those arising from recruitment. Take responsibility for your own continuous professional development to meet existing and future business needs. To travel to other AQA sites, sometimes necessitating overnight stays, as required.
  
  General responsibilities
  To comply with all AQA’s policies and other legislative requirements, including but not limited to HSE, GDPR and Equal Opportunities and ISMS. Where business needs change, to undertake other responsibilities which are of a commensurate level outside the terms of this role profile.
  
  Acountabilities
  Key performance indicators
  Contribution to and successful delivery of People and Resourcing Strategies and plans for the organisation.
  Delivery against daily and weekly administration targets as defined in the business plan
  Meeting and exceeding expectations of hiring manager.
  All correspondence and associated documentation is correct, compliant and accurate and issued within the agreed timelines.
  Effective working relationship with key internal stakeholders
  The provision of timely and comprehensive management information which supports decision making
  Decision making
  Ability to change and evolve processes to meet the demands of the recruitment team
  Maintaining confidentiality
  Seeks opportunities to change business processes and improve resourcing activity
  Complexity
  Proactive with the ability to adapt to deliver the highest levels of candidate care.
  Interprets situations and maintains high levels of empathy and professionalism
  Provide reliable management information and reports to senior stakeholders across AQA
  Works under pressure to deliver high volumes of recruitment
  
  Number of employees managed: Direct reports: 0 Indirect reports: 0
  
  Key relationships
  Key internal relationships
  All business units across AQA
  Colleagues in the People Group
  New employees/workers
  People Services Team
  Hiring Managers
  Key external relationships
  Candidates
  Job boards suppliers
  Schools and colleges
  Teaching community
  Recruitment agencies and head hunters
  
  Knowledge
  Assessment
  A/I Knowledge of administrative practices and procedures, ideally related to recruitment
  A/I Good working knowledge of IT systems and all Microsoft Office applications
  
  Qualification
  A Good standard of general qualifications including GCSE A* - C in Maths and English
  
  Skills
  A.I/P Strong skills in attention to detail
  A/I/P Effective communication skills, both oral and written
  A/I/P Positive and solution orientated attitude
  A/I Ability to develop effective working relationships within the team and more widely
  A/I/P Works to tight deadlines and prioritises a variety of work demands, often under pressure
  A/I Proactive and works independently
  I/P Builds positive customer relationships
  I/P Able to maintain strict confidentiality
  I/P Learns and improves, building on feedback and experience
  I/P Sound and accurate data inputting skills
  A/I/T/P Strong IT skills in Microsoft Outlook, Word, Excel, PowerPoint and main computing systems
  
  Leadership skills
  I/P Ability to resolve problems and adapt to change
  I/P Maintain constructive links with other teams and work collaboratively to deliver targets
  I/P Receive feedback and learn from mistakes for continuous self-development
  
  Experience
  A/I Experience of office procedures and practices ideally in a HR/training context
  A/I Experience of a recruitment or HR based system
  
  AQA’s Behaviour Framework which is assessed through the selection/probation process
  
  Assessment key (criteria to be assessed at the selection stage)
  A – application (it is essential to provide evidence on application for shortlisting purposes)
  I - interview
  T – test (or work sample)
  P – probation

• About the company

  AQA, formerly the Assessment and Qualifications Alliance, is an awarding body in England, Wales and Northern Ireland.

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