• Job Description

  Req#: REQ-00025929

  Join a Team That’s Passionate About Making Lives Better!

  At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We’re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results !

  The Recruitment Team Leader plays a pivotal role in guiding a dedicated team responsible for managing the full end-to-end recruitment lifecycle. This includes taking ownership of all recruitment activities, ensuring seamless execution, and collaborating closely with key stakeholders across the business. You’ll contribute directly to meeting immediate resourcing needs while aligning recruitment strategies with the organization’s long-term talent goals.
  
  Are you a strategic thinker with a passion for people and performance? We’re looking for a dynamic leader to drive our talent acquisition efforts, inspire a high-performing team, and deliver exceptional hiring experiences. If you're ready to make a meaningful impact and help shape the future of our workforce, this is your moment.

  What You'll Do:

  Lead with Purpose: Coach, mentor, and inspire a team of recruiters to exceed performance goals and deliver top-tier talent.

  Client-Focused Excellence: Build strong consultative relationships with hiring managers and clients, always reflecting our Mission, Promise of Performance, and core values.

  Own the Process: Manage the full recruitment lifecycle—from sourcing and screening to selection and onboarding—ensuring a seamless and efficient experience.

  Data-Driven Decisions: Leverage recruitment metrics and operational data to monitor team effectiveness and continuously improve processes.

  Strategic Sourcing: Create and execute multi-channel sourcing strategies to build robust talent pipelines.

  Compliance Champion: Ensure all hiring practices meet legislative and internal compliance standards, including background and reference checks.

  Performance & Reporting: Establish KPIs, track performance, and deliver high-level insights and market trends to senior stakeholders.

  Tech-Savvy Leadership: Maximize the use of recruitment technologies and AI-driven tools to streamline operations and enhance candidate engagement.

  Culture Builder: Champion our core values and foster a positive, inclusive, and high-energy team culture.

  What We're Looking For:

  Experience: 3+ years of full-cycle recruiting, with 1–2 years in a leadership, supervisory, or mentoring role.

  Education: High School Diploma required; College Diploma in Human Resources is a strong asset.

  Tech Fluency: Familiarity with AI recruitment tools and applicant tracking systems.

  Skills: Strong communicator, problem-solver, and team motivator with a knack for process optimization.

  Certifications: CHRP or RPR preferred (not required).

  
  ***Work Conditions: This is a Hybrid role which can be based on our Barrie or London Offices. 2 days in office Mandatory, plus additional days if required

  Why Join Us?

  • Growth Opportunities: We believe in promoting from within and providing opportunities for career advancement.

  • Comprehensive Training: We offer extensive paid training to ensure you’re equipped for success.

  • Team-Oriented Culture: Work in a collaborative, supportive environment with peers who are passionate about what they do.

  • Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees.

  • Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you’ll build strong connections.

  • State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity.

  • Rewarding Work: Help businesses grow while making a real difference in people’s lives!

  Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work!

  Twitter & Instagram: bgocareers

  Facebook: Bill Gosling Outsourcing

  LinkedIn: Bill Gosling Outsourcing

  Website – https://www.billgosling.com/careers

  By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing’s Privacy Policy and consent to the collection, use, and storage of personal information in accordance with the policy.

  At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need – just let us know.

  Bill Gosling Outsourcing – Where your career thrives!

• About the company

  As a customer service outsourcing company, we have the technology and resources to help your business provide great customer communication experiences.

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