Upham's Corner Health Center
REFERRAL COORDINATOR
5 days agoWhat's your preference?
Job Description
- Req#: 341585
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work in a supportive and collaborative environment focused on patient care
- Engage with a diverse patient population, enhancing your professional experience
- Chance to play a critical role in facilitating patient access to specialty care
- Be part of a dedicated team committed to improving patient outcomes
What to Expect (Job Responsibilities):
- Manage outgoing referrals created by referring providers in the EMR’s assigned workqueues
- Coordinate and schedule patient external referral appointments while verifying demographic and financial information
- Obtain pre-authorization from insurance carriers and respond to inquiries from insurers
- Facilitate communication between patients, providers, and external specialty practices
- Follow up with patients and external sites to confirm attendance at scheduled visits and document outcomes
What is Required (Qualifications):
- High school graduate or GED; some college preferred
- Minimum of two years’ experience in customer/patient service in a healthcare environment
- Familiarity with medical terminology
- Proficiency in basic computer skills, including Microsoft Office Suite
- Must speak Spanish and/or Cape Verde Creole
How to Stand Out (Preferred Qualifications):
- Background in managed care or health insurance
- EPIC/OCHIN training
#HealthcareServices #PatientCare #ReferralCoordination #CareerOpportunity #BilingualSkills
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