Upham's Elder Service Plan
REFERRAL COORDINATOR
5 days agoWhat's your preference?
Job Description
- Req#: 341585
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on patient care and satisfaction
- Engage with a diverse patient population and contribute to their health journey
- Work in a dynamic and essential role within a healthcare setting
What to Expect (Job Responsibilities):
- Manage outgoing referrals and coordinate patient external referral appointments in a timely manner
- Obtain pre-authorization from insurance carriers and respond to inquiries from insurers
- Facilitate communication among patients, referring providers, and external specialty practices
- Troubleshoot complicated referrals and advocate for patients with insurance companies
- Follow up on patient visits and ensure documentation is accurately captured in the EMR
What is Required (Qualifications):
- High school graduate or GED; some college preferred
- At least two years of experience in customer/patient service in a healthcare environment
- Familiarity with medical terminology and basic computer skills, including Microsoft Office Suite
- Must speak Spanish and/or Cape Verde Creole
- EPIC/OCHIN trained
How to Stand Out (Preferred Qualifications):
- Background in managed care or experience with health insurance companies
- Experience working in a fast-paced healthcare environment
#HealthcareServices #PatientCare #ReferralCoordination #CareerOpportunity #BilingualSkills
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Last updated on July 8th, 2019 at 12:13 pm
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