• Job Description

  Req#: R-025389
  Join employer's Support Center team today and be part of a company that extends God's care through physical, mental, and spiritual healing. With a focus on work-life balance and recognition for your expertise, we offer competitive benefits and a supportive environment for your professional growth. Apply now to make a difference in someone's life every day.
  
  Job Description:
  
  As a Refund Specialist, you will:
  
  - Resolve credits based on knowledge of payer contracts and specific requirements
  - Complete the Quarterly Medicare Credit Balance Report
  - Evaluate patient accounts and provide answers or resolutions to credits
  - Review EOB and patient payments to identify overpayments
  - Process write-offs, charge adjustments, billing corrections, or voids
  - Maintain patient confidentiality and adhere to HIPAA guidelines
  - Identify patient overpayments and initiate refunds
  
  Qualifications:
  
  - High School Diploma required or some college preferred
  - Minimum of 3 years' experience in a healthcare environment
  - Ability to work independently and in a team
  - High volume processing without compromising quality and accuracy
  - Strong customer service skills
  - Ability to contribute to staff development, productivity, satisfaction, and efficiency
  
  Work Schedule:
  
  - Hybrid (M-F)
  - Full-Time days; Monday - Friday, 8:00 am - 4:30 pm
  - Hybrid schedule after the 90-day probationary period
  
  Additional Information:
  
  COVID-19 Vaccination:
  - Employer requires full vaccination for COVID-19 before employment
  - Proof of vaccination may be required
  - Vaccination available at designated employer locations
  
  Tobacco and Drug Statement:
  - Employer does not hire nicotine users or applicants testing positive for nicotine and drug use
  - Medical marijuana use not accepted as a valid explanation for positive drug test result
  - Offers of employment withdrawn for positive Cotinine (nicotine) and marijuana tests, with opportunity to re-apply after 90 days
  
  Equal Employment Opportunity:
  - Employer is an Equal Opportunity/Affirmative Action Employer
  - Welcoming, equitable, and safe work environment for all employees
  - All qualified applicants considered without regard to race, color, religion, sex, national origin, disability, or protected veteran status
  - Reasonable accommodations provided for applicants with disabilities or religious beliefs

• About the company

  Adventist HealthCare, based in Gaithersburg, Md., is a faith-based, not-for-profit organization of dedicated professionals who work together each day to improve the health and well-being of people and communities through a ministry of physical, mental, and spiritual healing.

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