• Job Description

  Req#: DPDHGLOBAL24000BZEXTERNALENGLOBAL

  YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

  Would you like to become part of the world's most international company in the world?

  A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

  
  Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visitwww.dpdhl.jobs/express
  

  Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!

  ROLE PURPOSE:

  • Analytical support for the Regional Routing & Capacity Manager on a regular and strategic level by creating operational analyzes based on service requirements, product and capacity changes, internal processes and changes in shipment volumes.
  • Support and build Capacity plans, maintain Short Term Capacity Model in line with Global requirements. Produce Network Schedules.
    
    

  YOUR TASKS:

  Customer:

  • Support and assist the department manager in producing, communicating and publishing Seasonal, Permanent, Holiday and Adhoc capacity & routing change.
  • Closely work together with and coordinate several different parties involved in the whole Scheduling and Planning Process within and outside of DHL.
  • Produce detailed analyses and provide consulting regarding capacity usage, space issues, ACS & TDI requirements.
  • Regularly design, build, update and maintain internal routing databases.
  • Maximizing the capacity utilization within the MEA TDI network by analyzing shipment routings and container splits
  • Analysis and communication of the successful implementation of all network changes
  • Support of the NCG division in contingency planning and implementation in the event of unexpected emergency situations (strikes, weather problems, virus crisis, etc.) that affect normal network operations.
  • Support real time NCG with required data or reports.
  • Responsible for the communication of all shipment routing requirements.
  • Support of the Network Planning department with proposed changes to the MEA and intercontinental network
  • Execution of forecasts as well as BSA / AGA and Flex assignments for ACS via the SCM system
  • Analysis of planned air and CAL schedule requirements including vacation / holiday planning, as well as communication of these plans to NCG
  • Central contact point within the Network MEA area for reporting incidents and effects of changes in the intercontinental network plans
  • Responsible for compliance with the MRC (Management of routing changes) instructions and ensuring that all routing changes are recorded by NRUs and distributed to the regional routing coordinators.
  • Work closely together and assist other team members within the whole Network Control Group regionally in MEA.
  • Provide complete support to network in the absence of line manager.

  Stakeholder:

  Regional and Global Aviation

  • Assist regional Aviation in the co-ordination, agreement and activation of flight contingencies.

  Process:

  NCG Performance

  • Lead the process and system compliance of the Regional NCG’s.
  • Develop Corrective Action and Contingency plans in conjunction with Regional NCG’s and Aviation.

  Capacity Control

  • Review monthly forecasts and allocations for regional dedicated flights.
  • Respond to issues arising from demand changes in the network to ensure movement of shipments without service impact at the lowest possible cost.
    

  ULD Control

  • Work with Regional ULD control to ensure allocations are best fitting the ULD availability and regional ULD movement requirements.
  • Ensure compliance of NCG to ULD Balancing strategies

  People – Management:

  • Management of senior professionals with diverse skill sets from operational immediate decision-making roles, analytical process orientated roles and knowledge specialist professionals.

  YOUR PROFILE:

  • Minimum of 3 years relevant experience
  • Bachelor’s Degree is required.
  • At a high level in English.
  • Knowledge of Arabic and French a plus.
  • High degree of analytical skills and numerical accuracy when executing tasks
  • Experience in Airline Scheduling as well as knowledge of aviation, transportation systems, operations, economics and logistic networks preferred.
  • Preferably a solid knowledge of the DHL Express Network
  • University Educated in a discipline such as Economics, Transport Logistics, Finance or the Sciences.
  • Expert Software skills (Word, Excel, PowerPoint, etc.).
  • Experience with aviation scheduling tools is a plus.
  • Programming skills, SQL Database or advanced VBA Excel skills are very desirable..
  • Self-starter and independent problem solver.
  • Ability to demonstrate business drive with a focus toward delivering results.
  • Ability to define problems, establish facts, solve problems, make recommendations and draw valid conclusions in a timely and accurate manner.
  • Ability to prioritize and successfully manage multiple projects under time pressure and deadlines.
  • Extensive operational knowledge and understanding of flight operations, ground operations, cargo operations, airport operations, dispatch, aircraft maintenance, Network Control and dangerous goods
  • Tenacity to ensure objectives are always achieved.

  OUR OFFER:

  • Strong career support in an international environment.
  • Great culture and colleagues.
  • Multifarious benefit programm.

  Do you see a personal challenge in these versatile and responsible tasks? Then apply now!

  We look forward to receiving your application!

• About the company

  We are an international team of over 400,000 shipping professionals, united by a passion for logistics. And we work in a unique environment. DHL is as innovative as a start-up, with the power of an international organization.

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