• Job Description

  Req#: REQ441291

  JLL empowers you to shape a brighter way.

  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

  The Regional Facilities Director is a senior strategic leadership role responsible for managing the Central US Region client relationship and delivering facilities management services in alignment with JLL's managed service agreement. This position leads all facility management operations across multiple states, overseeing a large team structure while ensuring exceptional client service and operational excellence.

  Primary Responsibilities:

  Strategic Client Relationship Management

  • Partner with JLL Account Director and leadership team to develop integrated facility management strategies aligned with client business objectives

  • Foster trusted advisor relationships with client stakeholders through data-driven insights and strategic recommendations

  • Create impactful communications and presentations that advance service delivery through thoughtful analysis and articulate recommendations

  Leadership & Team Development

  • Lead and manage a regional team including 7 Territory Managers, Operations Managers, and Engineering staff

  • Drive a cohesive "ONE team" culture focused on continuous improvement, innovation, and service excellence

  • Establish clear performance objectives and provide regular coaching to elevate team performance

  • Advance diversity and inclusion through strategic talent management, hiring, rotation, and promotion

  • Cultivate high employee satisfaction and engagement throughout the regional organization

  Operational Excellence

  • Oversee facilities management services across TX (including client HQ), OK, AK, KS, MO, IA, NE, SD/ND, and MN

  • Ensure operations meet or exceed client KPIs through effective work order management in Corrigo

  • Manage regional third-party supplier relationships while supporting Territory Managers with local vendor partnerships

  • Maintain compliance with all local, state, and national requirements as well as client-specific standards

  • Lead data-driven performance management using JLL Tableau, Corrigo, and other reporting tools

  • Ensure 24/7/365 resource availability to support client business operations

  Financial Management & Performance

  • Develop and manage annual operations budgets while controlling expenses for staff, overtime, purchasing cards, and vehicles

  • Achieve contractual performance metrics and compensation targets

  • Monitor regional KPIs against account-wide metrics to ensure portfolio management meets goal parameters

  • Drive continuous improvement initiatives that enhance service delivery efficiency

  Qualifications

  • 15+ years' experience in facility and operations leadership, managing high-performing teams in a service environment

  • Bachelor's degree in Facility Management, Business Administration, Engineering, or related field

  • Advanced knowledge of workplace experience and facilities management best practices

  • Proven track record of strategic planning and implementation through leading practices

  • Exceptional client relationship management skills at all organizational levels

  • Strong team-building abilities with demonstrated success in developing high-performing teams

  • Excellent time management and prioritization skills in a fast-paced, matrix environment

  • Outstanding communication abilities with executive-ready presentation skills

  • Technical proficiency in CMMS systems (Corrigo preferred), Microsoft Office suite, and collaboration tools

  • Internal candidates must demonstrate consistent top performance evaluations over the past three years

  Location:

  On-site –Dallas, TX

  If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

  
  Personalized benefits that support personal well-being and growth:

  JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

  • 401(k) plan with matching company contributions

  • Comprehensive Medical, Dental & Vision Care

  • Paid parental leave at 100% of salary

  • Paid Time Off and Company Holidays

  JLL Privacy Notice

  Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

  For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .

  For additional details please see our career site pages for each country.

  For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

  Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

  Accepting applications on an ongoing basis until candidate identified.

• About the company

  Jones Lang LaSalle Incorporated (JLL) is a global commercial real estate services company, founded in the United Kingdom with offices in 80 countries. The company also provides investment management services worldwide, including services to institutional and retail investors, and to high-net-worth individuals.

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