Responsibilities

• Serve as the strategic advisor to Ground Ops Station Director(s) and Station Leaders ensuring the People strategy aligns to business objectives

• Partner with Centers of Excellence (COEs) and key partners to recommend solutions and appropriately challenge Leaders, while maintaining strong business partnership and relationships with assigned Departments, Executives, and Leaders

• Champion Talent Management philosophy and delivery of key Talent Management activities

• Serve as a coach for Employees in navigating their careers by directing them to the right resources that will support their continued development

• Collaborate with Leadership and Legal on performance improvement cases

• Make recommendations for progressive discipline and support in the development and delivery of documentation

• Serve as a liaison to the Absence Return Center (FMLA, ADA, leave mgmt), Career Mobility, People Compliance and Employee Services

• Serve as an influential partner regarding solutions that achieve the best outcome for Southwest and our Employees

• Partner with Talent Acquisition to develop hiring strategy and ensure consistency across Ground Ops in talent identification, evaluation, selection

• Maintain awareness of Ground Ops talent movement and anticipate key openings

• Provide insights to Station Leaders and Directors on talent readiness and succession plans across the Ground Ops system

• Partner with Compensation to ensure consistency and equity in job offers, promotion and market adjustments

• May perform other job duties as directed by Employee’s Leaders

Knowledge, Skills and Abilities

• Knowledge of HR law, principles, practices and methods related to recruitment, selection, training, compensation and benefits talent management, workforce planning, and organizational design and effectiveness

• Skilled in consulting Leadership and tactfully challenging perspectives while maintaining professional credibility and relationships

• Skilled in building business cases and developing PowerPoint presentations that tell a story and inform decisions

• Skilled in presenting to Leadership with professional, clear and effective communication that informs decisions

• Skilled in facilitating talent activities (talent and performance calibrations, succession planning, etc.) and providing thoughtful and challenging viewpoints that ensure consistent evaluation of talent

• Skilled in understanding and applying information to contribute to the organization’s strategic plan

• Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems

• Skilled in managing filled and open headcount and executing on hiring plan to achieve Department workforce strategy

• Ability to collect and synthesize information related to Employee performance and behavioral concerns, recommend appropriate progressive discipline approach, and assist in developing and delivering documentation

• Ability to partner and influence across COEs and various key stakeholders to drive alignment and recommend solutions

• Ability to combine pieces of information to form general rules or conclusions (including finding a relationship among unrelated events)

Education

• Required: High School Diploma or GED

Experience

• Advanced-level experience, seasoned and specialized knowledge in:

  • Human Resources

  • Consulting leadership on people strategies related to talent management & development, performance improvement, HR operations, talent acquisition & strategy, and compensation

  • Working with labor relations and union contract environments

  • Preferred: Knowledge and experi ence in airline operations

Licensing/Certification

• N/A

Physical Abilities

• Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time

• Ability to communicate and interact with others in the English language to meet the demands of the job

• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Other Qualifications

• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines

• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986

• Must be at least 18 years of age

• Must be able to comply with Company attendance standards as described in established guidelines.

Pay & Benefits:

Competitive market salary from $102,500 to $113,900 pending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the

discretion of the company.

Benefits you’ll love:

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)

• Up to a 9.3% 401(k) Company match, dollar for dollar, of your eligible pay, per paycheck *

• Potential for annual Profit-sharing contribution toward retirement - when

Southwest profits, you profit**

• Explore more Benefits you’ll love: https://careers.southwestair.com/benefits

*Pay amount does not guarantee employment for any particular period of time.

**401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits

***Profit-sharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company.