Kaiser Permanente
Regional Laboratory Support Specialist
PayCompetitive
LocationBerkeley/California
Employment typeOther
This job is now closed
Job Description
- Req#: 1207578
Under general supervision of the Department Manager or designee, and direct supervision of the section supervisor, utilizing high volume, advance, and integrated pre and post-analytic automation systems, computer applications and manual procedures as required. This position also receives, sorts, aliquots, labels and delivers specimens; archives and retrieves specimens, prepares, packages and labels specimens for shipping. In addition, answers telephones; resolves problems involving specimens; operates, maintains and trouble shoots equipment; and performs other related duties.
Essential Functions:
• Utilizes high volume, advance, and integrated pre and post-analytic automation systems, computer applications and manual procedures as required, receives, sorts, aliquots, labels, recaps, prioritizes and delivers specimens to correct technical department.
• Reviews transmittal documentation for accuracy.
• Operates automated specimen processing equipment and associated software.
• Maintains automation (preventative maintenance, cleaning, etc.) and does basic troubleshooting.
• Performs appropriate functions on various information technology systems and computer applications, e.g., RILIS (Region-wide Integrated Laboratory Information System) and middle-wares, for electronic processing of specimens, including the use of barcode readers and printers.
• Prepares specimen transport containers for delivery to facility laboratories.
• Packages, labels, and records specimens for forwarding to other laboratories.
• Answers telephones and relays accurate information to the caller.
• Provides customer service when required.
• Researches, resolves and follows through on specimen or patient data problems per SOP, using RILIS or other information technology systems or resources available.
• Archives, retrieves, tracks, and destroys specimens per SOP using automated laboratory systems.
• Keeps work area neat, clean and well stocked.
• Initiates computer generation of selected reports per SOP, and routes to the facilities as appropriate.
• Maintains and trouble shoots printers.
• Must be able to perform all Laboratory Assistant I duties.
• Trains and orients new employees as necessary.
• Performs other related tasks as required.
• No supervisory responsibilities.Grade 365About the company
Providing high-quality, affordable health care services and improving the health of our members and the communities we serve.