• Job Description

  Req#: JR52489

  Automotive glass technology is helping transform how we experience the road. At Belron Canada, the home office of Speedy Glass, Lebeau vitres d’auto and Vanfax we take this seriously, which is why we invest tirelessly on developing our people can realize their full potential.

  We welcome applications from everyone, and are firmly committed to diversity, equity and inclusion in the workplace, and take pride in ensuring every member of our team feels empowered.

  Ready to tap into your best and drive your career forward?

  *This role can be located in the Greater Vancouver area, or Calgary*

  The Regional Manager, Franchise Support requires a dynamic performer with a high level of business acumen to support the franchisee Service Centres located in the BC / Prairie Regions. Critical to the overall success would be developing and implementing action plans and to work as a liaison to support Belron’s overall strategies. The incumbent will be responsible for providing coaching and development to franchisee Service Centres to drive bottom line and performance indicators. You will rely on your ability to develop and maintain relationships and great communication skills to support franchisors and their teams in their day-to-day operation

  Your role at a glance:

  • Provide business direction and alignment to influence franchisees in maximizing profitability of their Service Centre (SC) by ensuring the execution of operational excellence, financial performance, and world class customer service (NPS) complies with all of Belron’s standards.

  • Provide support, guidance, and coaching to our franchisees on best practices to achieve expected performance levels of their Service Centre in an assigned geographic area in relation to the company's KPIs, sales, profitability, etc.

  • First point of contact between Belron® Canada and its franchisees regarding the implementation of new programs, projects, new practices, and training.

  • Implement business growth by identifying potential operational opportunities for improvement and provide training to strengthen franchisees.

  • Foster and maintain strong relationships and leadership with our franchisees, including being proactive in resolving internal and external issues/conflicts that may arise.

  • Ensure the franchisee consistently adheres to our practices and complies with rules established by the franchisor.

  Who you are:

  • 3 to 6 years of experience in a similar role.
  • University degree in business or equivalent.
  • Strong leadership and coaching skills.
  • Proven track record in developing, implementing and executing strategies.
  • Well-developed communication and problem solving skills.
  • Ability to influence and build great relationships.
  • Strong ability to follow up timely with internal / external customers.
  • Excellent verbal and written communication skills.
  • Ability to work remotely and independently.
  • Flexibility regarding travel and hours of operation.
  • Computer literate with utilization of MS office systems.
  • Point of Sale (POS) experience.
  • Automotive and/or retail industry experience would be an asset.
  • Glass installation knowledge would be an asset.

  Range of pay for a Regional Manager, Franchise Support is between $95,000 - $120,000 per annum.

  Compensation details listed in this posting reflect the range of pay. Individual pay is determined by skills, qualifications, experience, and location. Speedy Glass also offers benefits upon hire and a pension plan (with the option for matching) after 3 months.

  We believe that genuine care can make a real difference in the customer experience, and it begins with making a difference in the careers of our team members.

  Belron Canada is an integral part of the Belron International family, a global leader in auto glass repair and replacement, and forward-facing digital camera calibration. Belron Canada alone operates 325+ service centres, 2 distribution centres and 26 warehouses across 10 provinces, and is home to over 1,200 employees.

  Our pursuit of excellence commits us to providing sustainable world-class care for our communities and the climate.

  If you value your career as we value our employees and our customers, there’s no better time to join Belron Canada and #BringOutYourBest with us!

• About the company

  Belron Canada est complice de votre sécurité grâce à nos pare-brise de haute fiabilité. Nous servons près d'un million de consommateurs chaque année.

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