Thermo Fisher Scientific
Regional Service Specialist, Field Service – Central Region US Remote
This job is now closed
Job Description
- Req#: TFSCGLOBALR01268724EXTERNALENGLOBAL
Employer Industry: Life Sciences and Laboratory Equipment
Why consider this job opportunity:
- Salary up to $67.61 per hour
- Eligibility for a variable annual bonus based on performance
- Comprehensive benefits package including medical, dental, and vision plans
- At least 120 hours of paid time off (PTO) plus 10 paid holidays annually
- Opportunities for career advancement and professional growth
- Supportive work environment focused on making a positive impact in the life sciences field
What to Expect (Job Responsibilities):
- Perform on-site installation, repair, preventative maintenance, and qualification of instrumentation
- Collaborate with Professional Services and outsourcing functions for customer-focused solutions
- Analyze findings from inspections and recommend corrective actions to resolve issues
- Serve as a communication link between customers and the company to ensure effective service delivery
- Mentor and train colleagues on equipment operations and customer service best practices
What is Required (Qualifications):
- Minimum of 5 years of hands-on experience as a Service Engineer with specific product line knowledge
- Bachelor’s degree in chemistry or sciences preferred
- Valid driver’s license and ability to travel up to 75% overnight
- Strong communication skills and ability to establish good customer rapport
- Ability to prioritize service requests and produce clear documentation
How to Stand Out (Preferred Qualifications):
- Experience with specific instrumentation related to the product line supported
- Exceptional soft skills for handling customer needs and expectations
- Proven track record of addressing complex repairs and managing customer complaints
- Strong business insight and ability to guide colleagues in problem resolution
- Experience in mentoring and training new hires
#LifeSciences #FieldServiceEngineer #CareerGrowth #CompetitivePay #TechnicalSupport
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Thermo Fisher Scientific is an American provisioner of scientific instrumentation, reagents and consumables, and software and services to healthcare, life science, and other laboratories in academia, government, and industry.
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