• Job Description

  Req#: 3481

  Overwhelmingly, people who decide they want to be a part of the Y in Central Maryland tell us they do so because it reflects their values and a conscious decision, they’ve made about how they choose to live their lives. The happiest and most fulfilled Y associates are those who are motivated to help others and who want to be a part of something larger than themselves. If this speaks to your heart, then we invite you to join our team. Be a part of a charitable, mission-driven organization that works for individual and community well-being for all, for a better us.
  
  At the Y in Central Maryland, we offer a comprehensive benefits package designed to support your well-being and professional growth. Enjoy flexible schedules, competitive pay, and generous paid time off, alongside medical, dental and vision benefits, as well as dependent care FSA. We offer a generous employer contribution to the Y retirement fund, and opportunities for career advancement. Our commitment to fostering a positive work environment means you'll have access to training and development programs that align with our mission to empower individuals and strengthen communities. Join us and bring your passion to a fulfilling career where you can truly make a difference!

  POSITION SUMMARY:
  Responsible for the operation and supervision of regional sports services over multiple centers. Will provide direct leadership for the promotion and delivery of sports programs including preschool, school aged, parent/child and leagues. Must have strong organizational and interpersonal skills with the ability to lead a team that is focused on providing a superior member experience at all times. Will be accountable for member engagement and retention initiatives relative to sports and related programming.

  ESSENTIAL FUNCTIONS:
  ● Leadership and Administrative Responsibility
  o Communication and Supervision of instructors
  o Direct supervision of sports instructors within the assigned region
  o Administration management of class enrollment numbers and DayForce (payroll)
  o Maintenance of regional schedules
  o Managing and facilitating sub procedures

  ● The Director will be required to teach as needed.

  o Updating schedules in software platforms including Daxko, group ex pro & excel.
  o Data Entry and Metrics
  o Ensuring accuracy of class attendance and metrics
  o Sports % utilization/enrollment by center month-over-month
  ● Maintenance of Regional schedules
  o Utilization of attendance data to analyze trends and gaps for general and seasonal
  schedule revisions
  o Expansion of regional sports offerings
  ● Instructor Training Compliance and Quality Control
  o Compliance of certifications, CPR/1st Aid requirements, and standards of delivery,
  Timesheet management
  o Hiring process, interviews and consistent onboarding protocols
  o Monthly evaluations, instructor feedback/coaching
  o Performance management/reviews
  ● Collaboration/Marketing
  o Monthly/bi-monthly feedback loop with Program director and Executive Director for
  space utilization and member feedback; regional/group, individual as needed
  o Facilitate cross department education -membership/fitness/program as needed
  o Providing marketing materials to center leadership for sports promotion.

  MINIMUM REQUIREMENTS:
  1. Bachelor Degree or equivalent experience in the sports management field.
  2. Five or more years of sports instructional experience.
  3. Two or more years of supervisory, program development, and/or leadership experience in an
  applicable field.
  4. Experience in member service & engagement and quality management.
  5. Extensive knowledge of youth sports and the youth sports industry.

  All Y associates agree to abide by The Code of Conduct with Youth that sets clear expectations for associates and volunteers to ensure a safe and respectful environment for young people. It emphasizes treating youth with respect and fairness, avoiding inappropriate physical or verbal interactions, and adhering to established standards of affection. The policy strictly prohibits any form of abuse, bullying, or harassment and mandates the reporting of suspected mistreatment. Additionally, associates and volunteers must complete training on child abuse prevention and comply with legal reporting requirements to safeguard youth.

• About the company

  Explore all the Y has to offer in Central Maryland! Y centers, swim lessons, group exercise classes, preschools, summer camps, mentoring & much MORE.

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