• Job Description

  Req#: 5321

  Overview

  We are seeking an energetic, customer oriented individual with a strong background in providing outstanding customer care to come join our dynamic company as a Regional STAR Office Associate at IST Management Services. This exciting position is located in the Chicago Area. Please note that parking stipend is provided. IST Management Services is a rapidly growing business process outsourcing (BPO) company specializing in providing solutions for the management of digital and physical information through Facilities Management, eDiscovery, and Electronic Document Management services. This is a full-time, direct-hire position.

  Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, and Paid Time Off

  Work Schedule: Monday - Friday 8:00am-5:00pm

  Compensation: $18.00 - $21.00 hourly

  Responsibilities

  Job Requirements:

  • Provide support to assigned locations in the Downtown Chicago area and suburbs (Downers Grove, Rosemont, Oak Brook, Glenview)
  • Operating mail, copy and duplicating equipment; Performing front desk receptionist coverage whenever backfill is needed
  • Corporate Office and or Law Firm experience preferred
  • Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
  • Typing correspondence, filing, copying, entering data, sending and receiving faxes, sorting mail, and other administrative/customer support tasks as assigned
  • Shipping and Receiving; Ordering supplies; Mail pickup and delivery runs; Lifting large bundles of mail, overnight packages and shipments of paper
  • Handling time-sensitive material, confidential, urgent packages
  • Maintain copier equipment; Demonstrating flexibility in satisfying customer demands
  • Adhering to business procedure guidelines; Taking direction from Supervisor or Site Manager; Participating in cross-training
  • Maintaining all logs and reporting documentation; Adhering to all safety and security procedures

  Qualifications

  Qualifications:

  • High school diploma or equivalent (GED)
  • A valid driver's license and access to reliable transportation to and from work
  • Customer Service/ Hospitality/ Retail background preferred
  • Excellent customer service relationship management skills; Professional appearance and demeanor
  • Excellent attendance and punctuality; Excellent communication skills both verbal and written
  • Ability to work effectively individually or in a team environment
  • Competency in performing mulitple functional tasks; Excellent computer/PC skills
  • Lifting up to 50 lbs with aid

  IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com.

  Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

  IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.

• About the company

  With an emphasis on office services, eDiscovery & document management IST is helping corportions and law firms manage their physical and digital information.

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