• Job Description

  Req#: 4942903
  New Hanover County is seeking a customer-oriented Deputy Register of Deeds to work in the Real Estate and Vital Records departments. This role is pivotal in maintaining the integrity and accuracy of public records, ensuring efficient courteous service to the community. The ideal candidate will possess excellent organizational and communication skills, attention to detail, and a commitment to providing exceptional customer service. Responsibilities include recording, indexing and issuance of vital records, property documents, and other official documents, while adhering to state laws and regulations. This position offers a unique opportunity to contribute to the county’s public service efforts and support the needs of its residents.
  
  The Register of Deeds is an elected official who serves as the custodian and manager for real estate related documents, as well as vital records and DD214s for New Hanover County. Department employees embrace the model of good governance by emphasizing superior customer service while serving the citizens in two locations.
  
  New Hanover County strives to hire the best and the brightest employees who are committed to public service. Our employees enjoy an innovative, energetic and employee-focused work environment with top-down support that embraces bottom-up ideas and engagement. Our shared values of professionalism, innovation, integrity, stewardship, equity and accountability guide the way we conduct ourselves and deliver services to our customers. Our talented team has a passion for providing services to the community in which we serve.
  
  Hours are 8:00 AM - 5:00 PM Monday through Friday.
  Must be available to work during emergency situations.
  
  Salary Information:
  The hiring range for this position starts at $36,324 - $47,736 plus a competitive benefits package. Salary will be determined based on qualifications, internal equity, budget, and market considerations.
  
  New Hanover County offers:
  
  • Employer paid 401k contributions.
  • Retirement plan through the NC Retirement system.
  • Paid sick and personal leave + 13 paid holidays per year.
  • Paid parental leave.
  • Paid community services leave to give back to our community.
  • Education leave to obtain a degree within your line of work;
  • Medical, dental, and vision insurance + many other insurance options.
  • Onsite, employer-paid health and wellness center.
  • Professional development training & leadership initiatives.
  • Opportunities to make a difference in your community.
  • And so much more!
  
  Please check out our careers page at www.nhcgov.com/careers for more information on why New Hanover County is a great place to work.
  
  The Register of Deeds Deputy maintains accurate public records such as: maps, deeds of trusts, tax documents, real estate transactions, DD214’s and Vital Records.
  
  Essential Duties
  
  
  • Greets customers as they walk in and directs them to appropriate areas for assistance.
  • Processes legal documents including birth and death certificates, marriage licenses, deeds of trust, mortgages, maps etc.
  • Maintains an index for all County real estate transactions, including an index available for public viewing.
  • Indexes new birth and death certificates.
  • Amends birth certificates, death certificates and marriage licenses when customers require corrections to their records.
  • Records DD214 military discharge papers for veterans.
  • Verifies the County’s vital records are correctly entered in the database to ensure indexing is accurate and easily accessible.
  • Assists with daily office activities by processing the daily mail, opening and closing the office, and answering telephone inquiries.
  • Receives payments for copies, notary fees, online requests, etc.
  • Assists other State and local offices with documents as needed.
  • Swears in and certifies Notary Publics for the State of North Carolina.
  • Performs work with regular and predictable attendance and consistently meets the scheduling needs as required by the county.
  • Performs work during emergency/disaster situations.
  • Performs other duties of a similar nature and level.
  
  Position Specific Duties
  Some positions may serve as passport agents.
  
  Knowledge, Skills, or Abilities
  Knowledge of basic office procedures; County and state statutes governing the indexing and certification of legal documents and materials; county registration standards and statutes; microfilm preparation and maintenance; department filing system; various legal documents; research methods; security procedures; basic math; basic bookkeeping principles.
  
  Skilled in operating computers and applicable software and various office equipment; researching and compiling information; Interpreting and applying regulations; Indexing materials; preparing records and reports; providing customer service; communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.
  
  
  High School Diploma or equivalent, and a minimum of one (1) year of clerical, data entry, administrative support, customer service or related experience; or an equivalent combination of training and experience sufficient to successfully perform the essential duties of the job such as those listed above.Must be a sworn Deputy Register of Deeds by the Clerk of Court within one (1) year of employment.After the closing date for this position applications will be screened by Human Resources. Applicants referred to the department will receive an email requesting important information pertinent to the position applied for. Please be sure to check your email for this communication so we may proceed with the next step in the recruitment process in a timely manner.

• About the company

  New Hanover County is one of 100 counties located in the US state of North Carolina.

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