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Job Description
- Req#: 324967BR
Job Reference #
324967BR
City
Atlanta
Job Type
Full Time
Your role
The key tasks of your job as a Client Service Associate/Registered Client Service Associate include the following:
Relationship Management
• Educate clients on account services and capabilities (e.g., how to read statements/confirms, how to use Online Services, paperless options, RMA cards, etc.)
• Collect appropriate documentation to set up new accounts
• Leverage various communication channels to keep in touch with clients (e.g., send out birthday cards, e-mail research newsletters)
• Process account service requests and ensure appropriate documentation
• Direct incoming phone calls to appropriate team member
Wealth Management
• Input data into Financial Planning tools
• Input orders within appropriate system and complete associated paperwork, if registered
• Review daily branch reports and alerts and process accordingly
• Assist in the preparation of client reports and other materials for client meeting.
Practice Management
• Organize logistics of team marketing events, develop and maintain team marketing materials
• Maintain contact management systems with up to date key client information
• Provide team with up to date calendar including daily, weekly, and monthly activities
Talent Management
• Proactively develop self to continuously improve knowledge, skills and credentials and communicate development needs to Senior Financial Advisor or Team Administrator as applicable
• Assist with on-boarding new members to the teamYour team
You’ll be working with a wealth management team in Atlanta. As a Registered Client Associate, you’ll play an important role in the success of the team.
Your expertise
• Series 7 and 66 licenses (for registered CSAs only)
• Ideally 5 years of experience in client service, within the finance sector
• Bachelor degree preferred
• Excellent communicator, with solid interpersonal skills
• Detail oriented (nothing gets past you)
• Proficient in Microsoft Office SuiteAbout us
UBS is the world’s largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.
We have a presence in all major financial centers in more than 50 countries.How we hire
We may request you to complete one or more assessments during the application process. Learn more
Join us
At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We’re dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. We also recognize that great work is never done alone. That’s why collaboration is at the heart of everything we do. Because together, we’re more than ourselves.
We’re committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.Disclaimer / Policy statements
UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.
About the company
UBS is a global firm providing financial services in over 50 countries. Visit our site to find out what we offer in the United States of America.
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