• Job Description

  Req#: 371940

  Seeking a highly motivated, patient-centric, team-oriented professional who is a self-starter and eager to learn. Highly engaged and open to cross training for cross functional knowledge to support Patient and Team across the Methodist Facility. As a Delighter, one of your main goals is to provide the patient with the most convenient. experience possible. This includes presenting all of our registration options to the patient. The schedule for this position is Monday through Friday from 6am until 2:30pm.

  Responsibilities are as follows:

  • Kiosk Self Service Registration
  • Delighter Guided Kiosk Self Service Registration
  • Traditional in-person Registration "The delighter role greets our patients and provides them with a delightful experience, setting the tone for their entire visit. Our words and the way in which we say them matter. "Offering patient check in via Kiosk or Registrar
  • Proactive Rounding
  • Being attentive to a patient’s needs and providing timely support.
  • Multitask using Computer/Handheld iPads, Multiple Systems.
  • Highly Collaborative with Business Partners for smooth & timely patient care.
  • Opening and Closing Procedures in the space.

  Requirements are as follows:

  
  • At least one year of experience in hospital or physician Revenue Cycle strongly preferred.
  • Requires working knowledge of patient registration and financial clearance.
  • Requires a high level of interpersonal and problem solving skills.
  • Requires effective written and verbal communication skills.
  • Requires the ability to work within a team and maintain collaborative relationships.
  • Requires the ability to take initiative and meet objectives.

• About the company

  Indiana University Health, formerly known as Clarian Health Partners, is a nonprofit healthcare system located in the US state of Indiana.

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