• Job Description

  Req#: 32484598806

  Relationship Banker, Lompoc Financial Center

  Lompoc, California

  **Job Description:**

  At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

  One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. Were devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

  Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

  Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

  **_The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position: FDIC_**

  Job Description:

  This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals.

  Responsibilities:

  Executes the bank's risk culture and strives for operational excellence

  Builds relationships with clients to meet financial needs

  Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations

  Grows business knowledge and network by partnering with experts in small business, lending, and investments

  Manages financial center traffic, appointments, and outbound calls effectively

  Drives the client experience

  Manages cash responsibilities

  Required Qualifications:

  Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.

  Collaborates effectively to get things done, building and nurturing strong relationships.

  Displays passion, commitment and drive to deliver an experience that improves our clients financial lives.

  Is confident in identifying solutions for new and existing clients based on their needs.

  Communicates effectively and confidently, and is comfortable engaging all clients.

  Has the ability to learn and adapt to new information and technology platforms.

  Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking).

  Applies strong critical thinking and problem-solving skills to meet clients needs.

  Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.

  Efficiently manages time and capacity.

  Focuses on results, while acting in the best interest of the client.

  Can be flexible to work weekends and/or extended hours as needed.

  Desired Qualifications:

  Experience in financial services and knowledge of financial services industry, products and solutions.

  One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.

  Six months of cash handling experience.

  Bachelors degree or business relevant associate degree such as business management, business administration, or finance.

  Skills:

  Adaptability

  Business Acumen

  Customer and Client Focus

  Oral Communications

  Problem Solving

  Account Management

  Client Experience Branding

  Client Management

  Client Solutions Advisory

  Relationship Building

  Business Development

  Pipeline Management

  Prospecting

  Referral Identification

  Referral Management

  **Shift:**

  1st shift (United States of America)

  **Hours Per Week:**

  40

  Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

  To view the "Know your Rights" poster, CLICK HERE (eoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf) .

  View the LA County Fair Chance Ordinance (acounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

  Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (Policy) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

  To view Bank of Americas Drug-free Workplace and Alcohol Policy, CLICK HERE .

  Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Banks required accommodation request process before your first day of work.

  This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

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