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We're Commercial Clients East of England; a highly engaged and energetic team providing Relationship Management to a portfolio of Santander Corporate & Commercial Banking clients.

As well as providing a high level of support to our existing clients, we're focused on winning exciting new clients (turnover up to £15m), that will develop into the Corporate Clients of the future. Our track record in delivering on this vision is widely recognised.

Through a combination of sustained tenacity, talent, and experience, we always deliver a balanced scorecard. The region continues to excel across the core measures of, high value new to bank switchers, lending, deposits and international.

We pride ourselves on the level of service that we offer to those clients that we have won, aiming not just to retain their business but to grow with them and to turn them in to advocates, who will then themselves introduce new clients, from across their network.

We support fast growing businesses across a range of sectors. Be assured that you'll be joining an ambitious team, that has an inherent drive and determination to succeed and to exceed the banks prescribed expectations regarding contribution. The team is recognised as being a springboard for talented and driven individuals.

The difference you’ll make:

• Driving a proactive and collaborative environment across CCB
• Delivering sustainable growth in prime, active, clients by building existing client loyalty and identifying and winning opportunities to bring new high value clients to the Bank
• Delivering high levels of activity across prospects, existing clients and KBIs
• Progressing our ambition to transform Commercial Clients into a ‘Digital Bank with a Human Touch’
• Driving high levels of client insight and creating advocates of the Corporate Bank through your portfolio and wider network (responses from 75% of managed portfolio with min NPS 60% and Relationship Director Satisfaction of >90%)
• Embedding a strong risk culture, with conduct and stewardship well within CCBs risk compliance guidelines

What you’ll bring:

• Experience of developing and driving a regional business development strategy, to deliver the Corporate Banks ambitious growth, through existing client network and intermediaries
• High level of credit underwriting skills and comprehensive knowledge of both account opening process, as well as how to onboard customers and manage their linked financial crime risk

It would also be nice for you to have:

• The capacity to build a positive, open, and inclusive culture, helping colleagues to be at their best
• A demonstration that you are embracing your own personal development, through a continuous learning environment and ethos, leveraging internal resources
• A clear understanding of new Consumer Duty requirements for the benefit of our clients
• In-depth knowledge of Salesforce and Ncino, with a track record of delivering right first-time processing

What else you need to know:

We want our people to thrive at work and home, and we recognise that many people benefit from flexible arrangements. To enable us to deliver the best outcomes for our customers and to help each other develop we understand the importance of having the right balance of spending time together in an office while maintaining flexibility.

By working this way, we can continue to create moments that matter for everyone. To support this, we offer site-based contracts with a hybrid working pattern and we’re happy to discuss specific requirements throughout the recruitment process.

Our preferred location for this role is Leicester, and you will be expected to spend two days per month of your time in this office. We would also encourage you to apply if you are in a reasonable travel distance of Milton Keynes where our current expectation is at least 2 days in the office every week.

If you’re interested in this role but with part time hours or a job-share we would still love to hear from you and discuss these.

Inclusion

At Santander we’re creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.

How we’ll reward you.

As well as a competitive salary, you’ll enjoy a benefits package that you can tailor to your needs.

• Eligible for a discretionary performance-related annual bonus
• We put 8% of salary into your pension, even if you don’t contribute yourself. We’ll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer.
• 30 days’ holiday plus bank holidays, which increases to 31 days after 5yrs service, with the option to purchase up to 5 contractual days per year
• £6,000 car allowance per year
• Company funded individual private medical insurance
• Voluntary healthcare benefits at discounted rates such as private medical insurance for your family, dental insurance, healthcare cash plan and health assessments
• Benefits supporting you and your family, such as death-in-service benefit, income protection, and voluntary life assurance and critical illness cover
• Share in Santander’s success by investing in our share plans

What to do next

If this sounds like a role you’re interested in, then please apply.

If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through telephone, email, or face to face. You can contact us at resourcing@santander.co.uk or call 0870 414 9080.