• Job Description

  Req#: req41653

  Release Engineer

  • SNSW Grade 7/8
  • Location – Haymarket, Gosford or Parramatta
  • 1 x Ongoing Full-Time

  About our team

  Service NSW Digital is like nothing else in government. We are a diverse and vibrant team of talented Engineers, Designers and Platform & Product Managers, working together to develop impactful digital experiences that improve the lives of our 8+ million customers.

  
  

  The Technology Solutions and Platforms (TSP) team at Service NSW is focused on innovating and delivering cutting-edge technology solutions that improve service delivery and drive digital transformation. We're looking for a Release Engineer to join our dynamic team and play a pivotal role in delivering high-quality software releases to support the delivery of these services

  What we offer

  · Working on products & services that are meaningful and make a difference to the people of NSW.

  · Key senior role within the business in a dynamic and collaborative delivery environment.

  · Contribute to innovative and exciting digital projects.

  About the role

  As a Release Engineer, you will be responsible for ensuring the successful automation, build, and deployment of software products within the Service NSW environment. You’ll work with cross-functional teams to streamline and enhance the release management process, ensuring smooth and timely deployments, and maintaining a high level of quality and efficiency.

  Key responsibilities include

  · Automates the build and deployment processes.

  · Configuration and management of environments.

  · Monitor and troubleshoot issues related to releases, builds, and deployments.

  · Optimize the release process to improve efficiency, reliability, and speed of delivery.

  · Ensure all releases are documented & Tested appropriately, including release notes and configuration changes.

  · Work with stakeholders to schedule and coordinate release windows and plan deployment timelines.

  · Works closely with development and operations teams to ensure releases are smooth.

  · Implement best practices for release management, including rollback procedures and release versioning.

  Your skills and experience

  · Proven experience in release engineering or a similar technical role, with a strong understanding of the software development lifecycle (SDLC).

  · Hands-on experience with CI/CD tools such as Jenkins, GitLab CI, or Bamboo.

  · Familiarity with cloud platforms and deployment tools (e.g., AWS, Azure, Docker, Kubernetes).

  · Experience working in an agile environment, collaborating with cross-functional teams.

  · Bonus: Experience with Infrastructure as Code (e.g., Terraform) and monitoring tools (e.g., Prometheus, Grafana).

  Your technical skills

  · Proficiency in build automation tools (e.g., Jenkins, GitLab CI, Bamboo).

  · Strong proficiency with version control systems (e.g., Git, SVN) and automation tools (e.g., Ansible, Chef, Puppet).

  · Scripting and programming skills for automation (e.g., Shell, Python, PowerShell).

  · Familiarity with deployment tools and cloud environments.

  · Understanding of infrastructure as code (e.g., Terraform, Ansible).

  Support office roles will be headquartered across McKell, Parramatta and Gosford. We will consider role headquarters outside of the above locations where the role can reasonably be performed from that location taking into consideration the operational, financial and customer requirements of the role, and an ability to attend a NSW Government workplace as required. At the point an employee is notified of our intention to assign them to a role, the relevant leader will discuss headquarter options.

  Salary Service NSW Garde 7/8, with the base salary for this role starting at $105,986 base plus superannuation

  Click Here to access the Role Description . For enquiries relating to recruitment please contact Lauren Johnson via Lauren.johnson@customerservice.nsw.gov.au.

  Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

  Closing Date: Friday 11th July, 2025 at 9:59am

  Careers at Department of Customer Service
  A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
  

  Belong in our diverse and inclusive workplace
  The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
  
  You can view our full diversity and inclusion statement here.
  
  We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact Lauren.johnson@customerservice.nsw.gov.au or 02 9494 8351.

  For more information, please visit
  

  Information on some of the different types of disabilities

  Information on adjustments available for the recruitment process

  
  

• About the company

  The Government of New South Wales, also known as the NSW Government, is the Australian state democratic administrative authority of New South Wales.

Notice