Medtronic
Service & Repair Engineer for Big Capital Equipment
4 days agoWhat's your preference?
Job Description
- Req#: R13039
- Perform and support a wide range of technical duties in electronic, mechanical, electromechanical, and optical areas, including full functional testing of capital equipment to ensure system compliance before shipment
- Test, troubleshoot, calibrate, adjust, diagnose, and maintain devices, systems, and components; operate necessary machines, fixtures, and tools to support repair and testing processes
- Handle return inventory tasks such as triage, tracking, preparation for failure investigation, and decontamination of returned parts
- Lead and support lab activities, including crating/uncrating assemblies, managing spare parts, and performing additional assigned duties related to medical device manufacturing and repair
- Serve as a subject matter expert on Class III medical devices, investigating product failures, identifying root causes, verifying corrective actions, and enhancing failure investigation strategies and technical management efforts
- Collaborate across cross-functional, multi-site teams—including R&D, Quality, Regulatory, Procurement, and Manufacturing—to drive resolution of complex failure investigations and influence outcomes through effective communication
- Utilize statistical techniques to support root cause conclusions, manage complex testing and qualification experiments, generate reports, and train employees on advanced procedures and investigation methodologies
- Bachelor’s degree
- Experience in managing and serving in a technical role
- Experience with complex mechanical system
- Extensive knowledge and understanding of theories and concepts relevant to engineering, especially product development, manufacturing engineering, and failure modes
- Experience with a variety of software packages, e.g., Agile, SAP, etc.
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
As a Big Capital Engineer you will facilitate the quick resolution of any need of repair and installation of our Big Capital equipment which includes, but are not limited to: Hugo™ Robotic-Assisted Surgery system, O-arm™ intraoperative, D/3D imaging system and Mazor™ Robotic guidance system.
You are responsible for ensuring that root causes are correctively identified, proposing corrective actions that will eliminate failure modes, ensuring corrective actions are taken and documented. You will develop processes for the testing, rework, repair, and disposition of all Service Returned products for the Big Capital OU’s. You may work with the OU’s Engineering, Manufacturing, Quality teams, including the Complaint department to establish product failures. You will also be responsible for complying with all local and global policies and procedures. This is an onsite position in Heerlen with 25% travel.Responsibilities may include the following and other duties may be assigned:
Required Knowledge and Experience:
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.Learn more about our business, mission, and our commitment to diversity here
About the company
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