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Job Description
- Req#: C9166-25-0309?language=en&page=731&sort=publicationDateDesc
- GCSE standard Maths & English A-C
- Completed secondary education
- Relevant clerical experience
- Use of a telephone in a busy environment
- Previous experience in a healthcare environment
- Customer Care experience
- Ability to work under pressure
- Ability to prioritise workload
- Ability to deal with a variety of tasks simultaneously
- VDU/Keyboard skills
- Understanding of office procedure
- Knowledge of PAS system
- Awareness/ understanding of confidentiality
- GCSE standard Maths & English A-C
- Completed secondary education
- Relevant clerical experience
- Use of a telephone in a busy environment
- Previous experience in a healthcare environment
- Customer Care experience
- Ability to work under pressure
- Ability to prioritise workload
- Ability to deal with a variety of tasks simultaneously
- VDU/Keyboard skills
- Understanding of office procedure
- Knowledge of PAS system
- Awareness/ understanding of confidentiality
Job summary
An opportunity has arisen within the Surgical Services Division for a relief receptionist working 21.5 hours per week Monday to Friday working various hours depending on where you are covering between 0700 - 1800 hours. You shall be provide with your rota roughly 1 month in advance but may change slightly dependant on service need so you would need to be adaptable.
The successful candidate must be customer focused, with exceptional communication and interpersonal skills.
Excellent organisational skills and an ability to work under pressure are essential requirements together with great attention to detail for ensuring data is recorded accurately onto the patient administration system to manage the booking of designated follow up clinics after discharge.
To be successful in this role you will possess excellent interpersonal and IT skills and previous busy reception experience You must have effective communication skills and be adaptable to meet the service needs.
Knowledge of medical terminology, customer care and previous NHS experience are also desirable.
Please note - Unfortunately this post does not support a Visa sponsorship
Main duties of the job
The main emphasis of this role is to provide a comprehensive reception service to the ward, whilst working in conjunction with a multidisciplinary team and liaising with internal and external stakeholders.
Duties will include front of house, face to face receptionist service to all patients and visitors, maintaining patient notes and the Open ward / Medway system, filing, and producing documents to a high standard, ensuring that accuracy and confidentiality is maintained.
About us
Supporting our vision and values
Our vision is to be a first-class provider of sustainable healthcare, delivering the best possible care for our patients; and being a great place to work for our people. Our proud to CARE philosophy supports this vision - and we all play a part in achieving it, by living up to the values we promise to our patients and each other.
As members of staff we will always:
COMPASSION - treating everyone with kindness - welcoming diversity and inclusion, considering individual needs; and challenging inappropriate behaviours outside of our values.
AMBITION - Aspiring to be the best - reaching high standards, providing exceptional care and services; and achieving measurable improvements in people's health and wellbeing.
RESPECT - Valuing and appreciating everyone - listening, learning and acting on experiences, being open and honest; and recognising that working with others brings benefits.
ENCOURAGEMENT - Opportunities for all - supporting education and development, helping people to bring their improvement ideas to life and speak-up; and getting everyone involved in the future.
Details
Date posted
18 June 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,169 a year Per Annum Pro Rata
Contract
Permanent
Working pattern
Part-time
Reference number
7258550
Job locations
Chesterfield Royal Hospital
Calow
Chesterfield
S44 5BL
Job descriptionJob description
Job responsibilities
Please see job description and person specification in the attachments. This document contains a detailed description of the role and what the main responsibilities and duties are along with the criteria that are required.
Please note - Due to the Banding this post does not support a Visa sponsorship
Job responsibilities
Please see job description and person specification in the attachments. This document contains a detailed description of the role and what the main responsibilities and duties are along with the criteria that are required.
Please note - Due to the Banding this post does not support a Visa sponsorship
Person SpecificationPerson Specification
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Skills and knowledge
Essential
Desirable
Personal attributes
Essential
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Skills and knowledge
Essential
Desirable
Personal attributes
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Chesterfield Royal Hospital NHS Foundation Trust
Address
Chesterfield Royal Hospital
Calow
Chesterfield
S44 5BL
Employer's website
https://www.chesterfieldroyal.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Chesterfield Royal Hospital NHS Foundation Trust
Address
Chesterfield Royal Hospital
Calow
Chesterfield
S44 5BL
Employer's website
https://www.chesterfieldroyal.nhs.uk/ (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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