ValorVIP
Remote Bilingual Call Center Representative | Spanish-English
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Job Description
- Req#: 46512
**Employer Industry: Business Process Outsourcing (BPO)**
**Why consider this job opportunity:**
- Starting pay rate of $17.00 - $19.00 per hour
- Opportunities for cash bonuses and prizes through various contests
- Comprehensive health benefits after 90 days of employment
- Paid Time Off and paid holidays to ensure work-life balance
- Significant opportunities for career advancement within the organization
- Fun, engaging work environment with a casual dress code
**What to Expect (Job Responsibilities):**
- Manage inbound and outbound customer contacts professionally and courteously
- Identify customer needs, resolve issues, and provide information effectively
- Maintain accurate documentation of customer claims and account management tasks
- Utilize technology to facilitate effective communication and problem resolution
- Attend training and meetings to stay updated on company policies and services
**What is Required (Qualifications):**
- High School Diploma or GED
- Bilingual proficiency in English and Spanish
- Experience with data entry and basic computer applications
- Ability to maintain regular attendance and punctuality
- Strong organizational, written, and verbal communication skills
**How to Stand Out (Preferred Qualifications):**
- One year of experience in customer service, technical support, or administrative roles in a contact center environment
#BPO #CustomerService #CareerGrowth #CompetitivePay #BilingualOpportunity
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