ValorVIP
Remote Bilingual Call Center Representative | Spanish-English
4 days agoWhat's your preference?
Job Description
- Req#: 46511
Employer Industry: Business Process Outsourcing (BPO)
Why consider this job opportunity:
- Starting compensation of $17.00 - $19.00 per hour
- Participate in daily, weekly, and monthly contests with cash bonuses and prizes
- Comprehensive medical, dental, and vision coverage after 90 days of employment
- Significant advancement opportunities with a focus on internal promotions
- Paid training to enhance skills while earning a paycheck
- Enjoy a fun, engaging work environment with a casual dress code
What to Expect (Job Responsibilities):
- Handle inbound and outbound calls in a courteous and professional manner
- Listen to customer needs and resolve issues effectively
- Document and process customer claims accurately in the appropriate systems
- Utilize systems and technology for account management tasks
- Attend meetings and training to stay updated on program knowledge and processes
What is Required (Qualifications):
- High School Diploma or GED
- Bilingual proficiency in English and Spanish
- Experience with data entry utilizing a computer
- Ability to work regular shifts and maintain punctuality
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
How to Stand Out (Preferred Qualifications):
- One (1) year of experience in customer service, technical support, or administrative support in a contact center environment
#BPO #CustomerService #CareerGrowth #CompetitivePay #JoinOurTeam
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