ValorVIP
Remote Bilingual Call Center Representative | Spanish-English
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Job Description
- Req#: 46505
Employer Industry: Business Process Outsourcing (BPO)
Why consider this job opportunity:
- Starting compensation of $17.00 - $19.00 per hour
- Participate in daily, weekly, and monthly contests with cash bonuses and prizes
- Comprehensive medical, dental, and vision coverage available after 90 days of employment
- Significant opportunities for career advancement within the organization
- Fun, engaging work environment with a casual dress code
- Paid time off and paid training to support work-life balance
What to Expect (Job Responsibilities):
- Handle inbound and outbound contacts professionally and courteously
- Resolve customer issues by listening to their needs and providing effective solutions
- Document and process customer claims accurately in the appropriate systems
- Follow scripts, policies, and procedures while adhering to confidentiality requirements
- Attend training sessions to stay updated on program knowledge and processes
What is Required (Qualifications):
- High School Diploma or GED
- Fluency in both English and Spanish
- Experience with data entry utilizing a computer
- Ability to work scheduled shifts and maintain regular attendance
- Basic knowledge of Microsoft Office Suite and familiarity with computer applications
How to Stand Out (Preferred Qualifications):
- One (1) year of experience in customer service, technical support, or a related field in a contact center environment
#BusinessProcessOutsourcing #CustomerService #Bilingual #CareerGrowth #CompetitivePay
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