US Fertility
Remote Clinical Support Specialist
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Job Description
- Req#: PATIE009964
Employer Industry: Fertility Services
Why consider this job opportunity:
- Pay up to $28 per hour, depending on experience
- Comprehensive benefits package including medical, dental, and vision insurance for full-time employees
- 401(k) with company match available for all employment types
- Performance-based bonus opportunities
- Opportunities for career advancement and growth within the organization
- Flexible remote work with occasional on-site support required
What to Expect (Job Responsibilities):
- Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information
- Schedule appointments and optimize patient satisfaction and treatment room utilization
- Address customer/patient issues, ensuring effective short-term and long-term resolutions
- Provide timely feedback regarding service failures or patient concerns
- Consult with patients regarding their benefits, coverage, and financial options
What is Required (Qualifications):
- Minimum 2 years of applicable work experience
- High School diploma required
- Extensive knowledge of insurance/benefits, medical terminology, and medical billing
- Strong communication skills and attention to detail
- High level of customer service essential
How to Stand Out (Preferred Qualifications):
- Experience working in an OB/GYN office
- Spanish-speaking is a plus
- Independent worker with strong computer skills
#FertilityServices #HealthcareCareers #CustomerService #CareerGrowth #RemoteWork
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