AAA Club Alliance

Remote Corporate Travel Online Support Agent


Pay$5250.00 / month
LocationHome Twp/Michigan
Employment typeFull-Time

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  • Job Description

      Req#: 40445
      Employer Industry: Corporate Travel Services

      Why consider this job opportunity:
      - Salary range of $16.10 to $30.86, adjusted based on experience and location
      - Opportunity for career advancement and growth within the organization
      - Fully remote role, offering flexibility to work from home
      - Generous paid time off, including over three weeks in your first year and paid volunteer time off
      - Comprehensive benefits package, including medical, dental, vision, and tuition reimbursement
      - Complimentary AAA Premier membership and 401(K) plan with company match up to 7%

      What to Expect (Job Responsibilities):
      - Provide online booking tool support and manage various queues efficiently
      - Assist travelers with profile and booking inquiries via calls and emails
      - Book domestic reservations for air travel, hotels, and car rentals
      - Respond to requests for domestic and international price quotations
      - Maintain professional client relations through prompt and accurate communication

      What is Required (Qualifications):
      - High school diploma or equivalent
      - Minimum of 4 years of recent experience as a Travel Consultant within the last 6 years
      - Expertise with airline ticket exchanges and proficiency in Concur and Deem online booking tools
      - Required corporate travel experience and proficiency in Sabre GDS
      - Preferably 1+ year of international travel experience

      How to Stand Out (Preferred Qualifications):
      - Previous experience in corporate travel settings
      - Familiarity with additional global distribution systems (GDS)
      - Strong customer service skills with a focus on client satisfaction
      - Ability to stay informed of airline rules, regulations, and industry trends

      #CorporateTravel #RemoteWork #CustomerService #CareerGrowth #ComprehensiveBenefits

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      AAA Club Alliance is the result of AAA Mid-Atlantic, AAA Allied Group, and AAA Oklahoma/South Dakota joining, now representing nearly six million members in 13 states and Washington, DC

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