Inktel Contact Center

Remote Customer Care Specialist - 1099 Contractor

Employment typeFull-Time

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  • Job Description

      Req#: REMOT002126
      Employer Industry: Customer Service

      Why Consider this Job Opportunity:
      - Competitive pay up to $50,000 annually
      - Opportunity for career advancement and growth within the organization
      - Ability to work remotely with flexible scheduling
      - Supportive and collaborative work environment
      - Chance to make a positive impact on customer satisfaction and experience

      What to Expect (Job Responsibilities):
      - Provide client support via chat, assisting with inquiries, troubleshooting, and general support
      - Respond to all client communication via email and provide support regarding account inquiries, services, programs, promotions, and technical issues
      - Communicate with customers in a proactive and professional manner across multiple channels
      - Transition between communication channels as needed
      - Collaborate with team members to ensure excellent customer experience

      What is Required (Qualifications):
      - High School Diploma or equivalent
      - Excellent written and verbal communication skills
      - Strong customer service orientation
      - Ability to work independently and as part of a team
      - Proficiency in Microsoft Office suite

      How to Stand Out (Preferred Qualifications):
      - 1-2 years of experience in customer service or related field
      - Experience providing support via chat and email

      #CustomerService #RemoteWork #CareerGrowth #CompetitivePay #CustomerExperience

      At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      Inktel provides customer service support solutions in the form of online chat, social media, U.S.-based call centers & email response enabling our clients to increase market share, improve operational efficiency, and decrease operational cost.