Inktel Contact Center
Remote Customer Care Specialist - 1099 Contractor
PayCompetitive
LocationDoral/Florida
Employment typeFull-Time
This job is now closed
Job Description
- Req#: REMOT002126
Employer Industry: Customer Service
Why Consider this Job Opportunity:
- Competitive pay up to $50,000 annually
- Opportunity for career advancement and growth within the organization
- Ability to work remotely with flexible scheduling
- Supportive and collaborative work environment
- Chance to make a positive impact on customer satisfaction and experience
What to Expect (Job Responsibilities):
- Provide client support via chat, assisting with inquiries, troubleshooting, and general support
- Respond to all client communication via email and provide support regarding account inquiries, services, programs, promotions, and technical issues
- Communicate with customers in a proactive and professional manner across multiple channels
- Transition between communication channels as needed
- Collaborate with team members to ensure excellent customer experience
What is Required (Qualifications):
- High School Diploma or equivalent
- Excellent written and verbal communication skills
- Strong customer service orientation
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office suite
How to Stand Out (Preferred Qualifications):
- 1-2 years of experience in customer service or related field
- Experience providing support via chat and email
#CustomerService #RemoteWork #CareerGrowth #CompetitivePay #CustomerExperience
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Inktel provides customer service support solutions in the form of online chat, social media, U.S.-based call centers & email response enabling our clients to increase market share, improve operational efficiency, and decrease operational cost.