Advantages of Joining Our Team:

- Make a meaningful impact by defending consumer rights against insurance companies, corporations, and defective goods.
- Be part of a team that is dedicated to helping people and providing exceptional customer experiences.
- Work remotely from the comfort of your own home with flexible hours.
- Receive a competitive starting salary, monthly incentives, and a sign-on bonus.
- Enjoy a comprehensive benefits package including medical and dental insurance, a 401(k) plan, and paid time off.

Responsibilities:

- Conduct consultations with potential clients to assess if the employer can assist them.
- Gather and input necessary information about prospective cases.
- Resolve client issues in a professional manner.
- Handle inbound and outbound calls.
- Schedule appointments for call backs to potential clients.
- Send and receive signed retainers via email or text.

Qualifications:

- High school diploma or GED required; college education preferred.
- Excellent oral communication, comprehension, and critical-thinking skills.
- Comfortable working in a high call volume environment.
- Outgoing personality and ability to multitask and learn quickly.
- Thrive in a virtual team environment and demonstrate reliability and dependability.
- Typing speed of at least 35 WPM with strong writing skills and proficiency in navigating multiple software applications.
- Salesforce experience is preferred.

Additional Information:

- This is a work from home position, but may transition to an in-office role.
- Must provide a distraction-free work environment and reside in the Las Vegas, Nevada area.
- Must pass an Internet Speed Test before the interview.
- Equal employment opportunities are provided to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
- The employer participates in E-Verify to confirm work authorization.
- For the employer's privacy policy, please refer to their website.