Sykes

Remote: Customer Service Rep (Canada)


PayCompetitive
LocationRemote
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 5925BR
      Employer Industry: Customer Support

      Why consider this job opportunity:
      - Salary up to $18.20
      - Opportunity for career growth and advancement
      - Supportive work environment focused on positive experiences
      - Modernized application technology for efficient work processes

      What to Expect (Job Responsibilities):
      - Handle inbound service calls
      - Strive to meet or exceed metrics while providing excellent customer service
      - Drive customer satisfaction through various communication channels
      - Navigate through multiple systems efficiently

      What is Required (Qualifications):
      - Must legally reside in Canada
      - Ability to handle inbound service calls effectively
      - Strong communication skills
      - Proficiency in navigating through multiple systems
      - High school diploma or equivalent

      How to Stand Out (Preferred Qualifications):
      - Previous experience in customer support roles
      - Additional language proficiency

      #CustomerSupport #CareerGrowth #ModernTechnology #EfficientProcesses

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      SYKES is a leader in providing comprehensive inbound customer engagement services to Global 2000 companies. In an age of faster technology and expanding communication channels, customers are becoming more and more digitally connected, yet even more distanced from the brands they choose to support. SYKES supports the full customer lifecycle with its offerings, and strives to help people one caring interaction at a time, truly creating trust between brands and their customer base.