MCI
Remote Customer Service Representative (Alberta)
This job is now closed
Job Description
- Req#: 38881
Employer Industry: Contact Center Services
Why Consider this Job Opportunity:
- Hourly pay up to $15.50
- Opportunity for regular raises based on performance and tenure
- Work remotely from home with flexible schedules
- Paid training and time off provided
- Fun and engaging work environment with cash and prize contests
- Casual dress code
What to Expect (Job Responsibilities):
- Listen to customers, understand their needs, and resolve issues
- Utilize systems and technology for account management tasks
- Identify sales opportunities and upgrade customer services
- Explain products and processes to customers effectively
- Ensure first call resolution through effective call handling
What is Required (Qualifications):
- Must be 18 years of age or older
- High school diploma or equivalent
- Ability to type swiftly and accurately (20+ words per minute)
- Basic knowledge of Microsoft Office Suite
- Strong team orientation and customer focus
How to Stand Out (Preferred Qualifications):
- Experience in customer service, tech support, or inside sales is a plus
#RemoteWork #CustomerService #PaidTraining #RegularRaises #FunEnvironment
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
MCI is a leading technology enabled customer management business process as a service company focused on delivering enhanced omnichannel experiences.
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