ModSquad
Remote Customer Support - Emails and Moderation - Online Gaming (3772)
This job is now closed
Job Description
- Req#: 6e61f428-7cfc-4bec-ba1f-90114396258b
- Candidates who have content moderation and email support experience
- Candidates who have experience with digital card and role-playing games
- Candidates with strong written communication skills
- Candidates who can work weekends, late evening, and overnight shifts
- Dedicated laptop or desktop computer with Windows 10 or above.
- Desktop or laptop with at least 8 GB Ram
- Willingness to install MSQ security software and 2FA app on the phone
- Access to a smart phone or web camera capable of taking pictures.
Calling All Gamers! Apply to this exciting opportunity today!
ModSquad has partnered with a popular gaming client and we are seeking experienced content moderators and customer support representatives to join our team.
As a member of this team, you will moderate content via Twitch, Discord, and YouTube as well as respond to customer inquiries via emails.
Hours of Operation
Monday - Thursday: 8 PM - 4 AM PT
Friday - Sunday: 6 PM - 8 AM PT
Commitment
20 hours per week.
90-day commitment (as needed)
Please note: Weekends are required for this project. Due to that, 10 hours of your 20 hour weekly commitment must be self-scheduled Friday - Sunday.
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What We Are Looking For:
WorkSpace Requirements:
\n***IMPORTANT***: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct (punctuation, capitalization, spelling, correct tense usage) and comprehensive. This will greatly increase the probability of scoring an interview!
Please note: A Chromebook is not sufficient for ModSquad projects.
Who is ModSquad?
ModSquad is a global provider of managed digital engagement services. Our 10,000+ Mods chat with customers, moderate web content, manage communities, and buzz in social media for many of the world’s coolest brands, including the NFL, Zendesk, and Topps, to name a few. We bring companies closer to their customers than ever before. From global enterprises to international agencies to hip new startups, our clients have reaped the benefits of putting ModSquad's expertise to work. With experienced Mods available in 50+ languages in 70+ countries, we’re your squad for the digital world.
ModSquad is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation. ***Pay rates vary by client and are not negotiable. Rates will be disclosed during the interview process
Individual base pay or rate depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job or contract duties/requirements, and relevant experience and skills. Although we have opportunities across the globe, this advertisement excludes individuals residing in California, Colorado, New York, and Washington at this time.
About the company
ModSquad is a global digital engagement services company based in the United States.
Notice
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