CLEAResult
Remote Energy Efficiency Customer Support Specialist
This job is now closed
Job Description
- Req#: R0016372
Employer Industry: Energy Efficiency
Why consider this job opportunity:
- Salary up to $17/hour plus a $65/month internet stipend
- Comprehensive benefits including medical, dental, and vision insurance
- 401(k) plan with company match to support your retirement
- Paid vacation, sick, personal, and parental leave time
- Opportunity for professional development through on-demand training courses
- Unique chance to contribute to sustainability and climate improvement initiatives
What to Expect (Job Responsibilities):
- Provide customer support focused on energy efficiency for utility customers
- Navigate multiple platforms to assist with customer inquiries, including scheduling and enrollment
- Handle a variety of customer interactions via phone, chat, and email
- Utilize support scripts to guide customer conversations and provide accurate information
- Access and manage personal performance data in real time to enhance service delivery
What is Required (Qualifications):
- High School Diploma or GED
- Minimum of 6 months of experience in a customer-facing role, preferably in a call center
- Ability to type 35+ words per minute
- Strong attendance and punctuality record
- Capability to thrive in a fast-paced environment while managing multiple platforms
How to Stand Out (Preferred Qualifications):
- Experience in inbound/outbound sales environments
- Sales-oriented approach with a focus on customer satisfaction
- Previous experience navigating customer service scripts effectively
#EnergyEfficiency #CustomerSupport #RemoteWork #Sustainability #CareerOpportunity
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
CLEAResult helps utilities, businesses and individuals make the wise use of energy a way of life. Headquartered in Austin, Texas, CLEAResult designs, markets and implements energy programs around the globe. Our experienced energy experts tailor strateg...
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