CLEAResult
Remote Energy Efficiency Customer Support Specialist
This job is now closed
Job Description
- Req#: R0016372
Employer Industry: Energy Efficiency Services
Why consider this job opportunity:
- Salary of $17/hour plus a $65/month internet stipend
- Comprehensive medical, dental, and vision insurance, along with a company-paid health care concierge service
- Generous paid vacation, sick, personal, and parental leave time
- Paid volunteer time to support community involvement
- Access to on-demand training courses for career advancement
- Employee recognition program that allows conversion of recognition points into gift cards
What to Expect (Job Responsibilities):
- Provide customer support focused on energy efficiency through inbound calls and online interactions
- Navigate multiple platforms to assist customers with program enrollment, scheduling visits, and providing technical support
- Utilize a variety of support scripts and resources to address customer inquiries
- Track personal performance data and progress in real time
- Maintain a committed schedule with set breaks and lunches while delivering high-quality service
What is Required (Qualifications):
- High School Diploma or GED
- Minimum of 6 months of experience in a customer-facing environment, preferably in a call center
- Ability to type at least 35 words per minute
- No attendance or punctuality issues
- Capability to thrive in a fast-paced environment while managing multiple platforms
How to Stand Out (Preferred Qualifications):
- Previous experience in an inbound/outbound sales call center
- Sales-oriented mindset with a strong focus on customer satisfaction
- Attitude of “How can I help you?” when engaging with customers
#EnergyEfficiency #CustomerSupport #RemoteWork #CareerGrowth #EqualOpportunityEmployer
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
CLEAResult helps utilities, businesses and individuals make the wise use of energy a way of life. Headquartered in Austin, Texas, CLEAResult designs, markets and implements energy programs around the globe. Our experienced energy experts tailor strateg...
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