VRI
Remote Enrollment Specialist| $16.00 - $18.00 an Hour!
This job is now closed
Job Description
- Req#: 1608
Join our team at employer and become part of a company that is committed to customer acquisition and retention. As a Remote Enrollment Specialist, you will have the opportunity to make outbound calls to potential clients, providing them with the best solutions for their needs. With flexible work hours and a supportive team, this is an ideal position for someone looking to excel in customer service and sales.
Responsibilities:
- Assist clients with the installation of VRI devices
- Interact with external and internal customers in a professional and courteous manner
- Process new client referrals and enter client information into VRI databases
- Verify referral information and explain services to clients
- Manage incoming phone calls and respond to requests and inquiries
- Research client history and use best practices to enroll and retain potential clients
- Work with management to build a sales-oriented culture
- Resolve problems by clarifying issues, researching solutions, and implementing resolutions
- Answer client questions using scripted and non-scripted responses
- Record details of calls and messages
- Maintain access to and security of highly sensitive materials
- Refer client complaints to appropriate individuals
- Maintain protocol information from reference materials, memos, and training sessions
- Maintain productivity and quality goals for projects
Qualifications:
- High School Diploma or GED required
- 1-2 years of related professional experience preferred
- Ability to work flexible hours and overtime when needed
- Self-motivation and the ability to work independently and with teams
- Proficiency in Word, Excel, Outlook, and PowerPoint
- Excellent oral and written communication skills
- Ability to manage multiple tasks simultaneously
Additional Information:
- Any legal disclaimers, statements, and notices that are not part of the job description have been moved to this section.About the company
Overview For more than 25 years, VRI has been helping our clients live safer, more confident and more independent lives. The secret of our success? Our people. Every one of us is 100% committed to getting our clients what they need - we never stop ...
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