CubeSmart
Remote (Fort Lauderdale, FL) Inbound Call Center Agent
This job is now closed
Job Description
- Req#: 21906
Employer Industry: Self-Storage Services
Why consider this job opportunity:
- Competitive hourly base pay plus monthly bonus
- Comprehensive benefits package, including medical, dental, and vision coverage
- Paid time off for vacation, sick days, and holidays
- 401k retirement plan with company match
- Opportunities for professional development with tuition reimbursement
- Supportive and collaborative team culture focused on genuine care
What to Expect (Job Responsibilities):
- Handle inbound sales and service calls from potential customers
- Provide information and recommendations based on customers' storage needs
- Resolve customer inquiries and complaints regarding billing or services
- Maintain high standards of customer service for both customers and internal teammates
- Meet operational performance standards, goals, and metrics
What is Required (Qualifications):
- High school diploma or general education degree (GED)
- Minimum of two years of customer service and/or sales experience
- Strong verbal and written communication skills
- Proven ability to multi-task and solve problems in a busy environment
- Flexibility to work weekends and independently with minimal supervision
How to Stand Out (Preferred Qualifications):
- Bilingual skills are a plus
- Previous experience in a sales-driven role
- Familiarity with call center operations and metrics
#SelfStorage #CustomerService #RemoteWork #CareerOpportunity #BenefitsPackage
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
CubeSmart has long stood for, and has been widely recognized for, exceptional customer service. We understand that our customers are often going through a difficult life transition. Moving things into a self-storage unit isn’t usually something that y...
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.