MCI
Remote Insurance Customer Service Representative (Unlicensed)
PayCompetitive
LocationRemote
Employment typeFull-Time
This job is now closed
Job Description
- Req#: 39468
Employer Industry: Insurance Services
Why Consider this Job Opportunity:
- Salary up to Commensurate
- Opportunity for career advancement and growth within the organization
- Work remotely from home
- Comprehensive benefits package including medical, dental, vision, life insurance, and retirement
- Regular raises and incentives for performance
- Fun and engaging work environment with casual dress code
What to Expect (Job Responsibilities):
- Handle inbound and outbound customer contacts in a professional manner
- Provide accurate information on products and services to customers
- Resolve customer issues and complaints effectively
- Utilize technology to manage customer accounts
- Adhere to all company policies and procedures regarding customer interactions
What is Required (Qualifications):
- Must be 18 years of age or older
- High school diploma or equivalent
- Strong organizational and communication skills
- Ability to type accurately at a minimum of 20 words per minute
- Basic knowledge of Microsoft Office Suite
How to Stand Out (Preferred Qualifications):
- One (1) year of experience in customer service or related field
- State or Federal work experience
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
MCI is a leading technology enabled customer management business process as a service company focused on delivering enhanced omnichannel experiences.