Employer Industry: Oncology Services

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Work in a leading community oncology provider dedicated to patient care
- Engage in meaningful work contributing to the fight against cancer
- Flexible schedule with occasional Saturday shifts

What to Expect (Job Responsibilities):
- Assist in answering calls from end users and providing basic support
- Document and maintain records of end user issues, network issues, and vendor communications
- Troubleshoot basic end user questions and problems
- Assist in the maintenance of network systems, servers, and workstations
- Set up and delete user IDs and passwords in practice management systems

What is Required (Qualifications):
- Associates Degree in Information Technology, related field, or equivalent work experience required
- At least 2 years of experience working in a desktop support role preferred
- Prior computer networking experience preferred
- A+ certification and MCP in Microsoft Office preferred
- Strong communication and customer service skills

How to Stand Out (Preferred Qualifications):
- Experience in a healthcare-related IT support role
- Familiarity with practice management systems
- Knowledge of network troubleshooting techniques
- Additional IT certifications beyond A+ and MCP
- Previous experience working in a remote support capacity

#OncologyServices #ITSupport #CareerOpportunity #HealthcareIT #CustomerService

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