GACC Midwest
(Remote) Logistics & Customer Operations Specialist – Manufacturing Supply Chain / FTL & Inventory
This job is now closed
Job Description
- Req#: 367cffe41dbb
Employer Industry: Logistics and Sustainable Packaging
Why consider this job opportunity:
- Comprehensive benefits package, including 100% company-paid medical, dental, and vision insurance for the employee
- Unique onboarding experience with a 4-8 week trip to the company’s German headquarters for hands-on training
- Generous Paid Time Off (PTO) policy to support work-life balance
- 401(k) plan with a competitive company match for future planning
- 100% remote work with flexible, weekday-only hours — no shift work or weekend duties
- High-impact role with long-term growth potential as part of the company’s U.S. expansion
What to Expect (Job Responsibilities):
- Monitor inventory levels and resolve discrepancies with customers and depots
- Coordinate national and international freight, optimizing transport without pallet swaps
- Serve as the main contact for contract customers via phone and email, managing the full order process
- Handle claims and resolve customer issues efficiently while maintaining accurate master data
- Collaborate with production, logistics, sales, and quality teams to support continuous improvement
What is Required (Qualifications):
- 2-4 years of experience in logistics coordination, supply chain operations, or a customer-facing role within the logistics industry
- Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field preferred; equivalent practical experience will be considered
- Excellent communication and problem-solving skills with a customer-first mindset
- Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment
- Proficiency in Microsoft Office Suite, particularly Excel; experience with ERP or TMS is a strong plus
How to Stand Out (Preferred Qualifications):
- Fluency in English is required; German language skills are a significant advantage but not mandatory
#Logistics #SustainablePackaging #RemoteWork #CareerGrowth #CustomerService
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Die Deutsche Auslandshandelskammer AHK USA-Chicago und Detroit ist Partner deutscher Unternehmen bei Markteintritt USA, Personalvermittlung und Beratung im USA-Geschäft sowie für Industrie-Veranstaltungen und Netzwerken im Mittleren Westen.
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