Employer Industry: Logistics and Supply Chain

Why Consider this Job Opportunity:
- Competitive pay with opportunities for growth and advancement within the organization
- Remote work flexibility available after initial on-site training
- Chance to work with multiple systems and develop proficiency in Microsoft Office
- Engage in customer service-oriented communication to assist customers and resolve issues
- Gain experience in tracking, tracing, and troubleshooting shipments
- Collaborate with various stakeholders including customers, clients, train stations, and truck drivers

What to Expect (Job Responsibilities):
- Track and trace shipments, rerouting them if necessary
- Take orders from customers, enter them into the system, and troubleshoot any problems
- Settle down angry customers, explain shipment details, and resolve issues
- Handle issues that arise while tracking and tracing shipments
- Communicate with customers, clients, train stations, and truck drivers to provide updates and information

What is Required (Qualifications):
- Intermediate Excel skills and proficiency in MS Office, including Outlook
- Customer service-oriented with strong communication skills
- Ability to multitask and work with various systems and portals
- Availability to work Tuesday-Saturday from 0800-1600
- Associate Degree/Bachelor's degree or currently enrolled in a degree program

How to Stand Out (Preferred Qualifications):
- Logistics background or experience is helpful
- Experience in customer service or problem-solving roles in a shipping or freight environment

#Logistics #SupplyChain #CustomerService #Shipping #CareerOpportunity

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