CubeSmart
Remote (Malvern, PA) Inbound Call Center Agent
This job is now closed
Job Description
- Req#: 23619
**Employer Industry:** Self-Storage Services
**Why Consider this Job Opportunity:**
- Competitive hourly base pay with monthly bonus opportunities
- Comprehensive benefits package including medical, dental, and vision coverage
- Paid time off for vacation, sick leave, and holidays
- 401k retirement plan with company match
- Tuition reimbursement and teammate discounts
- Opportunity to work in a fun, collaborative environment with a focus on genuine care
**What to Expect (Job Responsibilities):**
- Handle sales and service calls from potential customers, providing necessary information
- Make recommendations based on customers' storage needs and complete rental reservation details
- Address questions and complaints regarding billing or services, referring as necessary
- Deliver exceptional customer service to both customers and internal teammates
- Meet operational performance standards, goals, and metrics
**What is Required (Qualifications):**
- High school diploma or GED
- Minimum of two years of customer service and/or sales experience
- Strong verbal and written communication skills
- Ability to work independently with minimal supervision
- Flexibility to work weekends
**How to Stand Out (Preferred Qualifications):**
- Sales acumen and professional demeanor
- Strong multi-tasking and problem-solving abilities
- Bilingual skills are a plus
#SelfStorage #CustomerService #RemoteWork #CareerGrowth #EqualOpportunityEmployer
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
CubeSmart has long stood for, and has been widely recognized for, exceptional customer service. We understand that our customers are often going through a difficult life transition. Moving things into a self-storage unit isn’t usually something that y...
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.