Talentify
Remote Medical Customer Service Representative
This job is now closed
Job Description
- Req#: JP-005648022
Employer Industry: Insurance Services
Why consider this job opportunity:
- Salary up to $19.00/hr
- Opportunity to transition to a permanent position with benefits
- Comprehensive benefits package including medical, dental, vision, and 401(k) retirement plan
- Fully remote work environment with flexible shifts
- Supportive team structure with ongoing learning through customer interviews
What to Expect (Job Responsibilities):
- Conduct professional interviews and follow-up calls to gather personal and medical information from proposed insureds
- Review documents and correspondence to obtain additional information
- Accurately enter data into the Application Interview System (AIS) and Assistant Underwriting System (AURA)
- Provide prompt and professional service to inquiries received via phone or in writing
- Collaborate effectively with various departments to resolve issues and expedite business processes
What is Required (Qualifications):
- Minimum of 3 years of administrative or customer service experience
- Proficiency in Microsoft Office and strong communication skills
- Detail-oriented with a solid understanding of medical terminology
- Experience in data entry and customer service
- Ability to maintain a private office space for remote work
How to Stand Out (Preferred Qualifications):
- 3+ years of customer service experience, ideally in a call center environment
- Strong administrative and organizational skills
- Familiarity with medical vocabulary and terminology
- Proficient with computers for remote work requirements
#InsuranceServices #CustomerService #RemoteWork #CareerOpportunity #ComprehensiveBenefits
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