Rollins
Remote OCCC Customer Service Agent_Collections
NewJob Description
- Req#: 42550
Employer Industry: Pest Control Services
Why consider this job opportunity:
- Salary of $18 per hour plus a 3% sales commission
- Opportunity for career advancement and growth within the organization
- Work remotely from the comfort of your home office
- Comprehensive four-week training program to equip you with necessary skills
- Supportive and collaborative work environment with a focus on employee engagement
- Chance to give back through volunteer opportunities in the community
What to Expect (Job Responsibilities):
- Contact residential customers regarding past-due accounts via phone and email
- Investigate and resolve billing discrepancies in coordination with service and sales teams
- Process payments and update customer accounts in the employer's billing system
- Maintain accurate records of collection efforts and customer communications
- Provide excellent customer service while ensuring compliance with company policies and regulations
What is Required (Qualifications):
- High School Diploma or GED
- 1–3 years of experience in collections, customer service, or accounts receivable
- Ability to pass a computer assessment
- Excellent interpersonal and negotiation skills
- Basic computer skills in various software and web-based applications
How to Stand Out (Preferred Qualifications):
- Proficient in Microsoft Office and customer account systems (experience with ServSuite or similar platforms is a plus)
- Comfortable working in a high-volume role
- Ability to work independently and manage multiple priorities
- Experience in a remote work environment
#PestControl #RemoteWork #CustomerService #CareerOpportunity #CompetitivePay
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Rollins, Inc. is a premier global consumer and commercial services company. Through its wholly owned subsidiaries, the Company provides essential pest control services and protection against termite damage, rodents and insects to more than…
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