Clark Pest Control

Remote OCCC Customer Service Supervisor

5 days ago

PayCompetitive
LocationAtlanta/Georgia
Employment typeFull-Time
  • Job Description

      Req#: 36995
      Employer Industry: Pest Management Services

      Why consider this job opportunity:
      - Competitive compensation package
      - Comprehensive benefits including medical, dental, vision, and life insurance
      - 401(k) plan with company match and employee stock purchase plan
      - Paid vacation, holidays, and sick time
      - Opportunities for career advancement and growth within a reputable company
      - Work remotely in a high-energy, collaborative environment

      What to Expect (Job Responsibilities):
      - Analyze team performance metrics related to customer service and retention efforts
      - Develop and implement performance improvement plans to address deficiencies
      - Ensure departmental results meet critical performance metrics
      - Onboard and train new customer service hires to ensure successful acclimation
      - Foster a positive work environment that promotes employee engagement and satisfaction

      What is Required (Qualifications):
      - High School Diploma or GED
      - 2-4 years of supervisory or management experience in a sales call center
      - 2-4 years of experience leading a remote team
      - Ability to pass a background check and drug screening
      - Excellent interpersonal and communication skills

      How to Stand Out (Preferred Qualifications):
      - Proficiency in Microsoft Office
      - Demonstrated ability to prioritize tasks and manage time efficiently
      - Comfortable working in a high-volume role
      - Basic computer skills in various software and web-based applications

      #PestManagement #CustomerService #RemoteWork #CareerGrowth #CompetitiveBenefits

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      (800) 882-0374 Clark Pest is your trusted local pest control service. Termite inspections, treatments and pest control services. Top exterminators. Guaranteed!

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