Mosaic Life Care
Patient Financial Clearance Customer Service Representative
Pay$16.96 - $22.90 / hour
LocationRemote
Employment typeFull-Time
This job is now closed
Job Description
- Req#: req15891
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Pay up to $22.90/hour
- Opportunity for career advancement and growth within the organization
- Remote work available for candidates residing in specific states
- Supportive and collaborative work environment
- Chance to impact patient satisfaction and commitment to company values
What to Expect (Job Responsibilities):
- Answer inbound calls and respond to written inquiries from patients, attorneys, insurance companies, and vendors
- Make outbound follow-up calls to assist in resolving accounts
- Process and input patient data, fulfill document requests, and maintain quality standards
- Ensure compliance with confidential data and stay updated on company policies and procedures
- Work under the direction of the Customer Service Manager to deliver high-quality service and escalate issues as needed
What is Required (Qualifications):
- High School Diploma required; Associate's Degree preferred
- 1 year of Customer Service experience required; 1 year of Health Care office experience preferred
- Exceptional phone and listening skills
- Exceptional written and verbal communication skills
How to Stand Out (Preferred Qualifications):
- 0-2 years of experience in a healthcare-related service role
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Mosaic Life Care provides health care and life care at a location near you in St. Joseph and the surrounding area. We are a Mayo Clinic Care Network member.