SmartWorks empowers utilities to navigate change and unleash the potential of the smart infrastructure. At SmartWorks we are committed to delighting our customers and we do that by ensuring our customers receive maximum enduring value from their investment in our solutions. A big part of ensuring they receive value is the successful implementation and go-live of their SmartWorks investment lead by our Project Managers.

SmartWorks is seeking a Project Manager to join their team. The Project Manager is responsible for driving customer projects forward to achieve milestones and manage project scope while ensuring a high degree of customer satisfaction. The Project Manager is responsible for managing project resource assignments, project profitability, timely realization of revenue and ensuring that both they and consultants maintain an expected level of billable utilization. Finally, The Project Manager will work closely with Project Management Office (PMO) Manager on improving the consistency, predictability and efficiency of the organization project delivery capability.

As a Project Manager, you may be required to travel throughout North America approximately 25% of the year when safe and appropriate to do so. A valid passport and visa is required. While you're not travelling throughout Canada and the US, you will be able to take advantage of our remote culture and work from home, or if you would prefer, you can work out of our corporate headquarters in Ottawa, Ontario!

This remote role welcomes candidates anywhere in Canada and the US.

What your impact will be:

• Work closely with the Customer Project Manager to ensure successful completion of the software implementation project.
• Develop, negotiate and finalize Statements of Work to ensure the most efficient delivery of SmartWorks solutions for new and existing customers.
• Consistently manage client expectations and ensure delivery of highest quality service.
• Oversee execution of the multiple solution implementation work streams; and at times run parts of the execution.
• Run client kick-off, customer functionality workshops and regular status update meetings.
• Create project deliverables, including acceptance criteria, training plan, testing plan, change requests.
• Provide mentoring to team members and contribute to the ongoing development and enhancement of the Project Management Methodology.
• Conduct post implementation reviews to identify and measure results. Capture and apply lessons learned for continuous process improvement.
• Responsible for reporting project forecast and financials to senior management on an ongoing basis.
• Perform project administration such as approval or routing of expenses, project timesheet review, Project updates and invoice processing.
• Interface with other departments and with third party vendors.

To meet this challenge, you must possess a high level of initiative and energy as required to succeed in a fast-paced team environment, as well as the following skills.

What we are looking for:

• 5+ years of direct Project Management experience.
• Experience with the management of risk, change, issues, time, scope, resources, budget, and quality.
• In depth understanding of all major activities for a system implementation such as analysis, design, development and deployment.
• Proven leadership skills and the ability to motivate a team.
• Assertive and outgoing you have the natural ability to get things done.
• Knowledge of project management tools and software packages similar to MS Project and Clarizen.
• Experience with a formal project management methodology.
• Ability to travel in North America up to 25% of the year is desired.

What would make you stand out:

• College diploma or University degree in a related technical field.
• Previous experience in the Utilities industry.
• In depth understanding of all major activities for a system implementation such as analysis, design, development and deployment.
• Can work independently, but most importantly, as a team player.
• Knowledge of project management tools and software packages.
• PMP certification is nice to have.

As our ideal candidate, you also:

• Demonstrate excellent verbal and written communication skills in English.
• Previous experience in the Utilities industry is an asset but not required.
• Know that a positive attitude is a must.

In exchange for your efforts, we'll provide you with competitive wages and benefits (including a generous vacation policy and health, dental, life and disability insurance), as well as diverse growth opportunities and a dynamic working environment.

About Smartworks:
SmartWorks is a division of N. Harris Computer Corporation. For over a decade, SmartWorks has been providing best-in-class meter data management and analytics software solutions to more than 300 utilities throughout N. America.

About Harris:

Harris is a leading provider of mission-critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. (“CSI”, symbol CSU on the TSX), Harris has become the cornerstone for CSI’s investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment – both in the people and products that we offer and making investments in acquiring new businesses.